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Client:
JD Group
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b2fb46041a16
Job Views:
19
Posted:
18.06.2025
Expiry Date:
02.08.2025
Job Description:
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is ideal for motivated individuals interested in career progression.
Responsibilities:
* Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
* Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
* Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
* Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
* Process sales transactions, including cash handling and card payments accurately.
* Upsell and cross-sell products to maximize sales opportunities.
* Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
* Address and resolve customer queries professionally.
* Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s:
* Contribute to achieving or exceeding the store's monthly sales target.
* Drive KPIs including Units, Conversion, ATV, UPT.
* Achieve upselling or cross-selling targets.
* Maintain a high Net Promoter Score.
* Ensure all stock on the shop floor is fully replenished.
Skills and Experience :
* A positive attitude towards a fast-paced, customer-focused retail environment.
* Ability to view challenges as opportunities for personal and professional development.
* Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
* Flexibility to work various shifts, including weekends and holidays.
We offer our employees:
* Company discount of 25% on a wide range of products in-store and online.
* Exclusive deals and discounts through our online benefits platform (TELUS Health).
* Access to counselling services, digital health, and well-being advice.
* Health cash plans.
* Internal development courses for personal and professional growth.
* Opportunities for apprenticeships and accredited qualifications.
* Discounted gym memberships at JD Gyms.
* Access to colleague networks and support initiatives for positive change.
* Volunteer opportunities and contributions to JD Foundation.
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