Executive Support Assistant (Civic and Political) | 9032 | Permanent Contract | 37 hours per week | £31,537 - £33,699 per annum | Scale G | Norwich
This position provides direct administrative support to Senior and Civic Leadership Officers, assisting with workload management and maintaining standards of professionalism and customer service. The primary responsibility is to offer Executive / PA Support to the council's Civic figureheads, including the Chair of the Council and the Lieutenancy office, and to coordinate arrangements for civic events.
Main Responsibilities
* Deliver administrative and PA support to senior and civic leaders.
* Manage diaries, email correspondence, and deadlines; review and prioritise requests to ensure efficient workload management.
* Coordinate National Awards and Honours Nominations.
* Assist with the planning and organisation of Civic events, collaborating with other services and teams to ensure proper protocol and arrangements are met.
* Draft, review and send responses to invitations and correspondence, adhering to discretion and confidentiality requirements.
* Conduct research and carry out small projects as needed, documenting outcomes appropriately.
Establish working relationships with stakeholders inside and outside the organisation and represent the interests of the Civic/Senior Leadership team.
Essential Skills & Experience
* Proficiency in ICT, particularly with the MS Office suite software.
* Strong communication and problem-solving abilities, with attention to accuracy under pressure.
* Diplomacy, discretion and ability to collaborate with staff and the public.
* Demonstrated experience providing support to senior leadership and effectively managing interactions in demanding and high-pressure environments.
* Able to draft and prepare written responses and documents with accurate spelling and grammar
* Capability to support the planning of events and manage multiple diaries and workstreams.
Knowledge of civic activities and protocols, preferably with experience relating to the Lieutenancy office, similar institutions, or uniformed services.
Additional Information
* Hybrid working is available; the main location is County Hall, with flexible office or event attendance as needed.
* This role requires adaptability, professionalism, initiative and alignment with the Council's values, including accountability, trust, inclusive and ambition.
The postholder will be expected to safeguard vulnerable groups and maintain high customer care standards.
Applicants interested in civic activity and experienced in providing professional support in dynamic environments are encouraged to apply for the Executive Assistant (Civic and Political) role.
If you would like to speak to someone about this role, please contact Sarah Mendham :
These are some benefits you can enjoy by working for Norfolk County Council:
* Competitive salary
* Generous holiday entitlement
* Health and Wellbeing services including fast-track physiotherapy and a free counselling service
* Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
* Financial benefits such as:
* ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
* A Blue Light card for Fire Service and Social Care Workers
* Relocation expenses (where applicable)
* An advance of your expenses if you travel for work
* Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
* Tax efficient ways of getting extra pension and new bikes
* Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
* A payment if you refer someone you know to a hard to fill job
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.
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We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 7th October 2025 at 23:59
All other applicants closing date: 14th October 2025 at 23:59