Job Title: Field Service Engineer Location: Hertfordshire & neighbouring areas (Bedfordshire, Buckinghamshire, WD, HA / SG / UB / LU ) Salary: £36,000 basic + bonus structure, overtime pay & company benefits Employer: Confidential leading manufacturer & service provider of commercial laundry equipment About the Role As a Field Service Engineer, you will be the face of our company—delivering exceptional on‑site maintenance, repairs and technical support for our industry‑leading commercial laundry machines. You’ll work closely with end‑users and distributor technicians to diagnose faults, carry out preventive servicing, and minimise equipment downtime. Key Responsibilities * Attend customer sites across Hertfordshire and neighbouring counties to perform repairs, preventative maintenance and servicing on commercial laundry equipment (both proprietary and third‑party machines). * Troubleshoot and diagnose electrical, mechanical, hydraulic and pneumatic faults efficiently, ensuring high first‑time‑fix rates. * Maintain accurate service records, parts usage logs and work‑completion documentation. * Ensure your service vehicle is well stocked, organised and maintained to company standards. * Provide telephone support and guidance to customers and distributor technicians when on‑site attendance isn’t re...