Senior Credit Controller (Temporary) 3 months rolling contract | Whitchurch | £20.11
Senior Credit Controller
Location: Whitchurch - Head Office (fully office-based)
Contract: 3 months initial, rolling month-to-month
Hours: Monday to Friday, 9:00am-5:00pm (37.5 hours per week, 1⁄2 hour lunch)
Systems: Sage Line 50
The Role
We are seeking an experienced Senior Credit Controller to support the turnaround of a high-value ledger within a specialist care group. The business manages a complex debtor book of circa £1-£9 million, comprising a mix of private fee payers and local authority/council funding.
You will work alongside a recently appointed permanent Credit Controller, providing hands-on support, structure and expertise to stabilise and improve debt recovery performance.
Key Responsibilities
Sole responsibility for high-value debt chasing across a complex ledger
Proactively pursuing overdue balances from private fee payers and council bodies
Managing sensitive and sometimes challenging conversations with families and stakeholders
Supporting the turnaround of aged and problematic debt
Cash allocation and reconciliation of receipts
Liaising closely with internal stakeholders, including finance and care home management
Advising and supporting the permanent Credit Controller with best practice approaches
Reporting into the Senior Credit Control Manager
Working as part of a small, close-knit credit control team of three
Person Specification
Significant experience in senior-level credit control, ideally within:
Care homes
Healthcare
Social care
Or another sector with mixed funding streams
Proven track record of reducing large, aged debtor balances
Confident dealing with private individuals, families and public sector bodies
Strong negotiation and communication skills with a professional, empathetic approach
Experience using Sage Line 50
Comfortable working in a fully office-based environment
Able to hit the ground running and add immediate value in a contract role
Interested? email your cv to lauren.taylor1@hays.com
# 4793347