Based in the Coventry area, an opportunity has arisen for a Sales Administrator to join a well-established manufacturing business. Working within a busy commercial team, you will support sales activity, process customer orders and quotations, and ensure a consistently high level of customer service.
Working closely with colleagues across sales, operations and logistics, you will handle customer enquiries via phone and email, maintain accurate records, and support day-to-day administrative functions. This is a varied role offering exposure across multiple departments, ideal for someone organised, proactive and confident in a customer-facing environment.
As the Sales Administrator, you will be responsible for -
* Processing customer orders and quotations accurately using an internal ERP system (SAP)
* Managing customer enquiries via phone and email, providing product support and technical guidance
* Assisting with electronically received orders from key accounts and ensuring accurate processing
* Supporting hire and returns processes, including coordinating equipment dispatch and off-hire administration
* Raising invoices, credit notes and managing returns in line with company procedures
* Maintaining accurate records, documentation and system updates
* Liaising with internal departments to support delivery coordination and order fulfilment
Ideally you...