Join Wrexham AFC - because history doesn’t write itself
The Role
Provide support for the stadium operations team by ensuring building security, signing in contractors/visitors, locking up buildings, securing the players entrance and car park at set times. Liaising with visitors and matchday cleaning team. Supervising outside contractors were necessary. Support match day operation pre and post match.
Main Responsibilities
* Access Control: Monitor and manage access points to ensure only authorised personnel enter restricted areas (e.g., players’ tunnel, control room, hospitality zones).
* Building Lock-Up and Patrols: Secure the stadium before and after events, including locking/unlocking gates, doors, and sensitive areas.
* Surveillance Monitoring: Operate and monitor CCTV systems to detect suspicious activity or breaches.
* Incident Response: Act as a first responder to security incidents, disturbances, or emergencies, and coordinate with emergency services if needed.
* Contractor and Visitor Management: Sign in/out contractors and visitors, verify credentials, and ensure they follow safety protocols.
* Liaison Role: Communicate with cleaning teams, maintenance staff, and external contractors to ensure smooth operations.
* Matchday Duties: Support the matchday safety team by assisting with crowd control, monitoring fan behaviour, and responding to incidents. Complete pre match checks and provide paperwork for the Head Steward.
* Match Ready: Ensure that the control room is match ready and all equipment and facilities are provided and ready to operate.
* Stadium Support: Provide stadium support pre match liaising with broadcasters. Assist in the operational requirements need to facilitate hosting an event.
* Equipment Checks: Ensure radios, fire extinguishers, and other equipment are operational and distributed appropriately.
* Log Keeping: Maintain accurate records of incidents, visitor logs, and contractor activities and Maintenance reports.
* Policy Adherence: Ensure compliance with club policies, safeguarding procedures, and health & safety regulations.
* Briefings and Reports: Participate in pre-event briefings and post-event debriefs, contributing to safety and security reports.
Safeguarding Responsibilities
* We are committed to ensuring everyone who engages with the Club and Academy has a positive, safe, and supportive experience. Staff are required to comply with all aspects of the Club Academy Safeguarding Policies and arrangements and to take personal responsibility and care to enable strong safeguarding practices to be embedded in the Academy and across the Club too.
* This post is subject to an Enhanced DBS Check (with Children’s Barred List).
Health And Safety Responsibilities
* Take responsibility and care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
* To comply with all aspects of the Club’s Health & Safety Policy and arrangements, to enable the company to perform its civil and statutory obligations in relation to Health & Safety.
Equality, Diversity and Inclusion
* Hold a commitment to equality, diversity and inclusion in the workplace.
About You
* A positive attitude undertaking any aspect of the job role.
* Show initiative by being able to see and act upon the opportunities in any given situation.
* To understand the importance of confidentiality around sensitive safety matters.
* Flexible and a team player.
Experience and Qualifications required
* Valid Security Industry Authority (SIA) licence (e.g., Door Supervisor or Security Guard).
* Experience in a security or facilities management role, ideally within a stadium, sports venue, or large public venue.
* Strong understanding of building security protocols, access control, and incident response procedures.
* Ability to work independently and make sound decisions under pressure.
* Excellent interpersonal and communication skills, with the ability to liaise effectively with contractors, staff, and visitors.
* Basic IT literacy for logging incidents and managing visitor/contractor records.
* Willingness to work flexible hours, including evenings, weekends, and public holidays.
* Commitment to safeguarding, equality, and health and safety practices.
* First Aid at Work or Emergency First Aid qualification (desirable).
* Experience supervising or coordinating contractors or cleaning teams (desirable).
* SIA CCTV Level 2 (desirable).
* Familiarity with CCTV monitoring systems and radio communication protocols (desirable).
* Knowledge of stadium operations or event-day procedures (desirable)
* Welsh language proficiency (Byddai hyfedredd yn y Gymraeg yn fantais amlwg).
Why Work for Us
If you are looking for an organisation committed to building a strong, inclusive, high performing workplace where every individual is valued, supported and empowered to grow with fantastic benefits which include:
* Health Cash Plan
* EAP
* Enhanced holidays and long service days
* Enhanced pension
* Death in service
* Enhanced sick leave
* Health and wellbeing time off
* Volunteering day
* Salary sacrifice benefits and retail discounts
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