Student Welcome Officer
Location: Bloomsbury, London
Contract: Permanent, Part-time (32.5 hours per week, Monday–Friday, plus one weekend day per month)
Salary: £23,512.64 per annum (£25,321.30 FTE)
Do you have a warm, professional manner and a passion for creating a welcoming first impression?
We're looking for a Student Welcome Officer to join our friendly team at our vibrant Bloomsbury campus – home to the prestigious KLC School of Design.
In this front-of-house role, you'll be the first point of contact for students, tutors, and visitors, making sure everyone feels supported and at home from the moment they arrive. Alongside greeting and assisting visitors, you'll handle enquiries, keep our student common room welcoming and well-maintained, and provide occasional support with catering and events.
This is a varied role where no two days are the same – you could be helping a new student settle in, liaising with colleagues to solve a facilities issue, or ensuring our welcome space runs smoothly. If you thrive on people-focused work, love being at the heart of a busy campus, and enjoy delivering excellent service, we'd love to hear from you.
What we're looking for:
* Excellent communication and customer service skills, with a friendly and approachable manner
* Strong organisational skills and the ability to stay calm under pressure
* Confidence with IT systems (Microsoft Office) and basic admin tasks
* A team player with a proactive, solutions-focused attitude
What we offer:
* 33 days annual leave (inc. bank holidays, pro rata for part time)
* Generous pension scheme (4%–7.5% matched contributions)
* Company sick pay and Employee Assistance Programme
* Free entry to West Dean Gardens
* Discounts on retail, courses, food and accommodation (at our Sussex campus)
* Free use of Sussex campus facilities, including swimming pool, library, and tennis courts
* Cycle-to-work scheme
At West Dean, we celebrate creativity, inclusivity, and sustainability. By joining us, you'll be part of a supportive community dedicated to shaping exceptional student experiences in one of the UK's most distinctive cultural institutions.
Apply now via our careers site: West Dean Careers
For more information, please see the Job Pack.