A little bit about us: EMG Solicitors is an award winning Legal 500 law firm with offices across the North but acting nationally, specialising in Court of Protection, Deputyships, Mental Health Law, Family Law and Mediation, Residential Conveyancing, Dispute Resolution, Employment Law, Education Law and Wills, Trusts & Probate services. Our mission is to provide the legal support our clients require in order to achieve anything from their basic needs to their wildest dreams and everything in between. What are we looking for? We are looking to recruit a skilled Legal Secretary with around two or more years of experience in a comparable secretarial position. Where will you be based? This role will be based from our Gosforth office, but we would expect you to travel and work from other offices from time to time. How many hours will you be working? This is a full-time role which is 35 hours per week, however at EMG Solicitor we work flexibly, it’s not a 9 to 5 role, but we do expect the work to be done, when you do it can be largely up to yourself, your Team Leader and the requirements of your clients. A brief overview of the role: This role works within the Wills, Trusts and Probate team. We actively support one another and place a great deal of emphasis on teamwork. The main purpose of the role will be to provide an efficient and effective legal secretarial support to the Wills, Trusts & Probate department in our offices in Gosforth, Durham, and Penrith. What will we expect from you: Undertaking work You should be passionate about providing: Support to your colleagues. To undertake your duties professionally and with the utmost skill and care. To always put clients first and respect their confidentiality at all times. We take the view we stand and fall as a team – you will need to work both on your own and as part of a team. Getting paid for the work you do: As a Legal Secretary within our Wills, Trusts, and Probate team, you will play an important role in ensuring the department runs efficiently and effectively. Your contribution will support the team’s success and help deliver an excellent service to our clients. This will include: Provide comprehensive administrative and secretarial support to the WTP fee earners. Prepare and process audio and copy typing for the WTP team, including correspondence, legal documents, and forms. Manage and process client-related expense claims (obtained regularly from fee earners) and personal expense claims for members of the WTP team. Coordinate and schedule client appointments, including arranging meeting rooms and ensuring all necessary documentation is prepared. Maintain effective administration of all WTP files, ensuring they are kept up to date and well organised. Handle client enquiries professionally, taking accurate messages and providing updates on file progress where appropriate. Support general firm administration, including preparing and posting chitties, maintaining internal registers, and overseeing the secure storage and retrieval of deeds and documents. To be able to perform this job you will need: A good standard of education, along with around 2–3 years’ experience in a legal secretarial role. The ability to carry out your duties professionally, with accuracy, care, and a strong focus on client service. A commitment to following firm procedures and maintaining client confidentiality at all times. To be self-motivated and able to show initiative in managing your workload and supporting the team. Strong communication skills and the ability to build effective relationships with both clients and colleagues. Ideally, previous experience working within a Wills, Trusts, and Probate team. The confidence to raise any significant issues or concerns about client files with the team leader. A willingness to attend and complete any relevant training required by the firm. A little bit about the colleague we’re looking for: We’re looking for a colleague who aligns with our core values of: Cooperation - we proactively support our clients and each other. Courage - we are ambitious and think big. Excellence - we deliver excellence. Integrity - we are open and transparent. Kindness - we value people, communities, having fun and being happy. We want someone who will work proactively to deliver exceptional client service through the knowledge and skills they bring to the role. We want someone who will go the extra mile for both their clients and their colleagues, so we can all achieve anything from our basic needs to our wildest dreams and everything in between. What you can expect from us: Firm wide annual bonus scheme, in addition to a competitive salary. 4% Pension employer contributions offered through Standard Life. 25 days holiday entitlement per year (FTE) with an additional three days off at Christmas. 5 extra days paid leave on your 5-year anniversary – (and every 5 years thereafter). Life Assurance providing your loved ones with a 3 X salary death in service benefit. Employee Assistance Program – a Freephone number you can call 24/7 for personal, legal and financial issues; to arrange counselling and a GP helpline. Free annual flu injection. EMG Rewards – Vivup well-being & Tastecard apps offering discounts across a large number of retailers & restaurants. £50 Gift card on your birthday as well as a late start or early finish. £50 Gift card at Christmas plus Christmas closure (subject to variation). Cycle to work scheme. Salary Sacrifice Electric Car scheme. Fruit and refreshments in each office. If you want to take the family or friends out, we have two passes for Beamish open air museum which you can book out and take up to 10 people. Opportunity to join EMG working groups, such as our Green Team, Better Health at Work Team, Empowerment, Diversity and Inclusion Team & our Community Team. Regular surveys to understand issues our team care about. Includes regular guest speakers on a wide range of topics EMG Solicitors are an equal opportunities employer To apply for this role you must have the right to work within the UK