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Head of quality

London
Barclays
Head of quality
Posted: 29 July
Offer description

Barclays Payments are hiring a new Director, Head of Quality.

The role holder will:

* Define and lead the quality strategy, embedding quality across the full software delivery lifecycle.
* Establish and maintain test engineering best practices, including shift-left testing, automation, and risk-based approaches.
* Provide and evolve test frameworks, tools, and synthetic test data to support scalable, repeatable, and secure testing.
* Manage pre-production environments, ensuring stability, version control, and readiness for integration and performance testing.
* Lead and mentor test engineering leads, fostering a high-performance culture and continuous improvement mindset.
* Drive automation-first testing strategies, integrating with CI/CD pipelines to accelerate delivery and reduce manual effort.
* Ensure quality metrics and reporting are embedded into delivery governance, enabling data-driven decision-making.
* Collaborate with engineering, product, and operations teams to ensure quality is owned and delivered across functions.
* Champion regulatory and compliance-aligned testing, especially in areas like payments, data privacy, and operational resilience.

Purpose of the role

To manage the people, processes, and technologies in the IT function to ensure they deliver outcomes that support the goals of the business.

Accountabilities

* Development and implementation of technology strategies to enable business success, supporting growth, innovation, and risk management.
* Provide strategic leadership on technology matters across the Group Technology organization.
* Align to global data governance frameworks to ensure data quality, security, and privacy, leveraging data analytics and AI for insights.
* Implement technology practices in accordance with security, compliance, and regulatory requirements, actively managing risks.
* Lead digital transformation projects, modernizing legacy systems and implementing new digital solutions.
* Manage the technology team, including hiring, training, mentoring, and resource allocation.
* Oversee technology budgets, ensuring resource prioritization, cost optimization, and risk mitigation.

Director Expectations

* Provide expert advice to influence decisions and strategic initiatives.
* Manage resourcing, budgeting, and policy creation for the sub-function.
* Ensure compliance with policies and regulations.
* Monitor and influence external environment, regulators, and advocacy groups.
* Maintain industry and sector knowledge, applying insights to the function.
* Use analytical skills to solve complex problems and design solutions.
* Make significant strategic decisions within own area.
* Negotiate and influence stakeholders at senior levels.
* Act as principal contact for key clients and partners.
* Represent the function and business division as a spokesperson.

All Senior Leaders are expected to demonstrate leadership behaviors aligned with Barclays' values and mindset, fostering an environment for colleagues to thrive and deliver excellence.

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