Are you an experienced automotive professional looking for a new opportunity as a Service Advisor in Rochester? Our client, a reputable independent fleet maintenance company based in Rochester, Kent, is seeking a dedicated Service Advisor to join their expanding team.
This Service Advisor position offers a competitive salary, excellent benefits, and the chance to develop your career within a specialist sector known for its expertise in diesel particulate filter (DPF) cleaning and maintenance. If you have strong customer service and sales skills, this Service Advisor vacancy is an ideal opportunity to join a supportive and forward-thinking organisation.
Benefits:
Competitive basic salary of £28,000 to £34,000, with performance-related bonuses
Monday to Friday working hours, 08:30 to 18:00
Optional Saturdays, 1 in 3, working hours 09:00 to 17:30 or 08:00 to 16:30
Supportive management and a friendly, collaborative team environment
Continuous training and professional development programmes
Opportunities for career progression within a well-established company
Employee discounts on services and products
Company pension schemeDuties as a Service Advisor:
Handling incoming calls and online inquiries from customers, converting leads into sales effectively
Promoting and selling DPF cleaning services, maintenance plans, and fleet services
Providing exceptional customer service by understanding customer needs and offering tailored solutions
Working proactively to meet and exceed monthly sales targets alongside the team
Following up with prospective clients to drive conversions, ensuring high levels of customer engagement
Maintaining accurate and detailed records in accordance with company procedures
Facilitating effective communication between departments to ensure smooth service deliveryRequirements:
A proactive approach with excellent communication and customer service skills
Previous sales experience is advantageous but not essential; full training will be provided
Ability to work effectively within a team environment and contribute to a positive workplace atmosphere
Strong organisational skills and a professional attitude
An interest in the automotive or fleet maintenance industry is beneficialIf this Service Advisor position interests you and you’d like to know more about it or other Automotive Jobs, contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Rochester and Kent, today to discover more about this fantastic opportunity.
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