Overview
Join to apply for the Customer Delivery Hub, Driver Installer role at John Lewis & Partners.
About The Role: As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll bring our distinctive John Lewis service to customers at their doors and install products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew. This role requires you to be 18 years or older.
Key Responsibilities
* Being an ambassador for the John Lewis brand with excellent customer service as your top priority.
* Helping load up the delivery vehicle with the day’s deliveries, working alongside the warehouse team.
* Respecting the customer’s home, handling unexpected situations to find the best solution for customers.
* Installing products efficiently and demonstrating how they work once installed.
* Maintaining up-to-date knowledge of new products and technologies to perform at your best.
* Maintaining a safe working environment.
Essential skills/experience
* Previous installation experience; training and accreditation provided through our installer program.
* Manual C1 UK driving licence (with a maximum of 6 points).
* DCPC (Driver Qualification Card) and Tachograph Card.
* Previous experience driving a 7.5 tonne vehicle.
* Previous experience in a customer-facing role.
* Strong verbal communication skills, both over the phone and face to face.
* Ability to handle the physical requirements of the role (lifting and delivering large items such as sofas, white goods, furniture, beds and mattresses).
* Good understanding of technology.
Desirable skills/experience
* Installation and disconnection of white goods.
* TV installation.
* Assembly of flat-pack furniture.
About The Partnership
We’re the largest employee-owned business in the UK and home of John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world. We aim to be brilliant at retail, innovate, adapt and diversify, and never knowingly undersell on price, quality or service in John Lewis and Waitrose.
As Partners we share ownership and responsibility, working together with kindness and respect. We value differences and strive to create an environment where everyone can Thrive.
Important notes
Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during recruitment. DBS checks will be carried out by a third-party body; financial probity checks may also be required for some roles. Apply promptly as vacancies can close early if there are many applicants. We support flexible working where possible; discuss options with the hiring manager during your interview.
Role specifics
Seniority level: Entry level.
Employment type: Full-time.
Job function: Management and Manufacturing.
Industries: Retail.
Locations: Cambridge, England, United Kingdom; Saffron Walden, Cambridge, Huntingdon, Worlington, Newmarket, Mepal, Croydon and other nearby areas listed in postings.
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