Optical Assistant Receptionist Vacancy – Keith Murphy Optcians
We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant Receptionist means being the first welcome our patients recieve each day. You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
You will also receive:
1. Your birthday off work
2. No Sunday or bank holiday working
3. Access to Simply Health (claim cashback on healthcare purchases)Access to HSF Healthplan
4. Retail discounts
We offer a range of benefits designed to support your wellbeing, development, and work-life balance, unique team perks and We can discuss flexible working hours.
About the Role
We are looking for a Full timeOptical Assistant Receptionist to join us in delivering outstanding patient care. You’ll play a key role in managing administration duties, answering phone calls, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.
This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. We are a busy practice, you will need to have the ability to remain calm and focused in this envirroment. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.
As an Optical Assistant Receptionist, you’ll support patients with everything from booking appointments, frame styling and lens choices, fittings and adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.
Additional Information:
5. This role is ideal for someone with previous experience working in optics
6. Our frame selection includes Tom Ford, Gucci,Saint Lauren, Lindberg, Bevel and many more
7. We have two consulting rooms
8. We are a team of Eleven
9. This role requires you to work 1 saturday a month
10. Our appointment times are 30 – 60 minutes