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Reservations Supervisor
Hyatt Regency London – The Churchill, GB – ENG – London
Job Details
Position: Reservations Supervisor
Type: Full-time
Req ID: LON005942
Summary
Benefits:
* 12 complimentary nights per year across Hyatt Hotels worldwide
* Discounted hotel stays for you, family, and friends from day one
* Free meals on duty
* 50% discount on food and beverages at selected Hyatt Hotels
* Uniform provided and laundered free of charge
* Headspace membership and Employee Assistance Programme access
* Opportunities for continuous learning, development, and career progression worldwide
Responsibilities:
* Maintain knowledge of operating systems such as Avaya, Opera, Amadeus, Reserve, and Tiger Uno related to reservations and switchboard
* Ensure accurate setup of guest bookings, including personalized information
* Supervise departmental colleagues in the absence of the Manager, ensuring service standards are met as per the Departmental Operations Manual
* Respond to emails professionally and accurately
About Hyatt Regency London – The Churchill
Located in upscale Marylebone, in the heart of London’s West End, Hyatt Regency London – The Churchill offers views over Portman Square gardens. With 440 modern guestrooms, including 50 suites, and 11 meeting spaces, it caters to both business and leisure travelers. Dining options include seasonal British dishes, Afternoon Tea at The Montagu, and cocktails at Churchill Bar & Terrace.
Hyatt’s core values are Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Join a global family with over 1,150 hotels in more than 70 countries, recognized as a Great Place to Work. We celebrate diversity and inclusion, fostering a workplace where everyone’s individuality is valued.
Next Steps: Apply today for the Reservations Supervisor role and begin your journey with Hyatt Hotels!
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