IT Engineer – 1st / 2nd Line Support (Contract)
Location: On-site - Marlborough | Duration: 3 Months | Rate: Up to £200/day (Inside IR35)
A client undergoing a busy period of upgrades and BAU support is looking for a contract IT Engineer to provide 1st and 2nd line support across their internal systems.
The Role
You'll be providing deskside and remote support, helping users with hardware, software, and basic network issues. Responsibilities include:
Resolving incidents across Windows 10/11, Office 365, and mobile devices
Imaging and configuring laptops and desktops
Managing user accounts and permissions via Active Directory
Supporting printers, peripherals, and AV equipment
Logging and tracking tickets, escalating where required
Key Requirements
Proven 1st and 2nd line support experience in a Microsoft environment
Solid understanding of Active Directory, O365, and Windows platforms
Strong communication skills and a user-focused approach
Available to start at short notice
Details
3-month contract
Inside IR35
Up to £200 per day
Fully on-site in Marlborough