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Conference & banqueting assistant manager

St Albans
Sopwell House
Assistant manager
Posted: 20 October
Offer description

Full Time Position (45 hours) - Salary £32,760.00 per
annum plus service charge





Shifts typically range from 9:00 AM until late depending on
the event schedule.





Join the Sopwell House Family!



Your country home away from home, nestled within 12 acres of
picturesque Hertfordshire countryside. Sopwell House is a luxurious,
family-owned Georgian country house hotel offering timeless elegance and modern
comfort. We’re proud to be a place where exceptional service is delivered with
warmth, pride and purpose. We’re currently looking for a passionate Conference
& Banqueting Assistant Manager to join our dedicated team.





Your role in our family:




* Lead,
train, and support the Operations team to meet standards set in Standard
Operating Procedures (S.O.P.)

* Monitor
staff performance and take corrective action where necessary to maintain
service quality

* Oversee
staffing levels across all C&B areas, ensuring adequate coverage
within budget

* Act
as the departmental lead in the absence of the C&B Manager

* Ensure
all events are set up, executed, and broken down to the highest standards

* Maintain
cleanliness, organisation, and presentation across all banqueting and bar
areas

* Oversee
stock control and rotation for beverages, ensuring bar readiness before
each event

* Ensure
all statutory Health & Safety, Food Hygiene, and Licensing regulations
are followed

* Deliver
exceptional guest service by anticipating needs and resolving issues
promptly

* Communicate
changes to event details to all relevant departments efficiently

* Maintain
and update departmental standards, delivering relevant training to staff

* Support
departmental image and revenue growth through service excellence and
collaboration

* Enforce
correct dress code and professional behaviour among all C&B staff






What would make you the perfect fit?




* You
take pride in delivering impeccable event setups and maintaining the
highest standards of cleanliness and presentation

* You’re
a dependable leader and team player who thrives in a fast-paced, dynamic
event environment

* You’re
organised, proactive, and ready to tackle challenges hands-on to ensure
smooth event execution

* You
understand the crucial role of coordinating behind the scenes to support
both the team and clients seamlessly

* You
bring a positive attitude, strong work ethic, and a commitment to
excellence — no detail is too small

* Previous
experience in conference, banqueting, or hospitality supervision is
essential






The best bit:




* 28
days holiday + 1 Extra Holiday Day on Birthday

* Long
Service Loyalty rewards

* Discounted
Food and Beverage and accommodation

* Staff
Events

* Introduce
a friend at work bonus

* Staff
meals on duty






At Sopwell House, we live by our Vision, Purpose and Values.





We are dedicated to creating a world of ‘Perfect
Contentment’ for both our team members and guests alike ‘Spreading kindness one
act at a time’ along the way. Our team pride themselves on ‘Performing with
Drive and Serving with Soul’ in everything we do.





“Being a part of the Sopwell Family made me think
anything was possible in my career”





If this sounds like your dream job, we would love to hear
from you!





All applicants must have the right to live and work in
the UK. Please be advised that if you have not received a response within
14 days, please assume that your application has not been successful on this
occasion.

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