Customer Team Member
Location: 2 Bridle Path, Woodcote, Reading, RG8 0SE
Pay: £12.60 per hour
Contract: 12 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
Overview
We\'re looking for Customer Team Members to join our team at Co-op.
Benefits
* 31 days holiday, a pension with up to 10% Co-op contribution
* Access to virtual healthcare services for you and your family
* 30% discount on all Co-op products in our stores
What you\'ll do
* Friendly and thoughtful service - you\'ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and delivering a great shopping experience
* Work with store colleagues to solve problems for customers and members
* Keep the store safe and legal - stock shelves, check prices, dates and temperatures
* Help introduce new products and services - share experiences so everyone learns together
* Support your local community - get involved in activities and events
Who this would suit
* A genuine care for the needs of customers and members
* Great people skills and the ability to build positive relationships with customers and colleagues
* A positive approach to change and problem solving
* The flexibility to work a range of different shifts
Why Co-op
* 30% discount on all Co-op products in-store plus 10% discounts on other brands
* A pension scheme with up to 10% employer contributions
* Wagestream - a money management app giving access to a percentage of pay as you earn it
* 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
* Virtual healthcare services for you and your family
* 24/7 employee assistance service
* Full, paid training and dedicated support for personal development and career progression
* Rota visibility three weeks in advance, accessible on your phone
* Cycle-to-work scheme
Inclusion and recruitment
* We aim to build diverse teams and welcome applications from everyone. We are committed to inclusive environments and celebrating differences.
* If you have a disability, we can make reasonable adjustments to the recruitment process. We are part of the Disability Confident scheme and will offer an interview to disabled candidates who meet the minimum criteria.
* You will be asked whether you wish to be considered under the Disability Confident scheme when you apply.
* We may request reasonable adjustments to enable you to participate in the recruitment process.
Application process
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can learn about the Disability Confident scheme and our commitments at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application, you\'ll complete two online assessments (about 20 minutes).
Note: We reserve the right to remove a vacancy before the scheduled closing date.
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