Senior Business Systems Analyst
Hybrid - Taunton 2 days/week
£50,000 - £55,000
The Opportunity
Are you a senior business analyst who thrives on making complex change happen? We are looking for an experienced, sharp-thinking professional to join our clients growing BA team and play a central role in shaping how technology and process improvement drive the organisation forward.
This is not a role for someone who simply documents requirements. You will operate at a strategic level interrogating business needs, challenging assumptions, designing end-to-end solutions, and guiding teams through meaningful change. You will be a trusted voice between the business and IT, ensuring that what gets built actually delivers value.
What You Will Be Doing:
* Leading business analysis activity across IT implementation, integration and configuration projects
* Conducting in-depth process mapping and requirements gathering with stakeholders across the organisation
* Translating complex business needs into clear, structured specifications, user stories, and design documentation
* Resolving design issues proactively anticipating downstream impacts before they become problems
* Working closely with IT teams and third-party providers to ensure project requirements are understood and delivered
* Contributing to the ongoing development of the BA function proposing new ways of working and raising standards
* Providing peer coaching and quality assurance support for more junior members of the team
* Engaging senior stakeholders with confidence, managing expectations and influencing outcomes
What We Are Looking For:
Experience
* Proven track record delivering in fast-paced, high-performing change environments
* Hands-on experience with IT software implementations, integrations, system rollouts and business change projects
* Strong stakeholder management at all levels, including senior internal relationships and external providers
* Skilled at producing high-quality written deliverables: process flows, data requirements, UI specifications, and more
* Confident working in matrix project teams with a high degree of autonomy
Skills and Approach
* Excellent communication skills written, verbal and interpersonal
* Business-outcome thinking: you frame requirements in terms of value, not just features
* Strong analytical and organisational ability, with a methodical approach to problem solving
* Change control awareness and the ability to manage scope effectively
* A collaborative mindset you bring people along with you, not past them
Qualifications (Desirable)
* BCS Business Analysis Foundation or Diploma
* PMI-PBA (Professional in Business Analysis)
* Familiarity with PRINCE2, Waterfall or Agile methodologies
What You Will Get in Return
* 25 days annual leave plus bank holidays, increasing with length of service
* 5% matched pension contribution
* Life cover (£4,000 fixed payment)
* Access to earned wages before payday through WagestreamEmployee discounts platform savings at thousands of high street retailers, averaging £1,000 per year
* Free 24-hour counselling helpline for you and your family
* Employee Assistance Programme
* Excellent training and development opportunities with access to recognised qualifications
* Access to The Hub our online learning and development platform
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