Account Manager – Paid Social & PPC Location: London (Hybrid – 2 days per week in office) Industry: eCommerce Agency: Independent Digital Agency About the Role We’re working with a fast-growing, independent digital agency in London that specialises in scaling eCommerce brands. They’re looking for a proactive, commercially minded Paid Social & PPC Account Manager to take ownership of a portfolio of performance-driven clients. In this role, you’ll lead the strategy, execution, and optimisation of multi-channel paid media campaigns across Paid Social and PPC platforms, ensuring clients achieve measurable growth and strong ROI. Key Responsibilities Manage end-to-end Paid Social and PPC campaigns across Meta, TikTok, Google Ads, YouTube, Microsoft Ads, and other relevant platforms. Develop performance-led media strategies that support clients’ revenue and growth objectives. Optimise campaigns through structured testing, bidding strategies, creative analysis, and data-driven decision-making. Deliver clear, insightful reporting and communicate results and recommendations confidently to client stakeholders. Build strong relationships with clients, acting as their main point of contact for performance, strategy, and planning. Work collaboratively with internal teams (creative, analytics, and CRO) to deliver cohesive, high-performing campaigns. Stay up to date with platform updates, industry trends, and best practices to keep clients ahead of the curve. Contribute to new business support when required, offering insights, forecasts, and channel strategy recommendations. Skills & Experience 2–4 years of hands-on experience managing Paid Social and PPC campaigns, ideally within an agency environment. Proven background driving growth for eCommerce brands. Strong analytical mindset with the ability to interpret data and turn it into actionable insights. Comfortable managing budgets ranging from £20k–£250k per month. Experience with performance creative, feed optimisation, audience segmentation, and funnel-based campaign structures. Excellent communication skills, with the ability to build trust and simplify complex data for clients. Highly organised and able to manage multiple accounts and deadlines effectively. What the Agency Offers Competitive salary depending on experience. Hybrid working: 2 days per week in the London office, 3 days remote. Strong opportunities for progression within an ambitious, growing independent agency. Ongoing training, platform certifications, and industry event opportunities. A friendly, collaborative, and supportive team culture. Diversity & Inclusion at Tribal Digital At Tribal Digital, we believe diversity drives creativity and innovation. We welcome people of every background, identity, and experience — because great ideas come from different perspectives. If you’re passionate about what we do, we want to hear from you — even if you don’t tick every box.