Job description IT Manager - Infrastructure & Support Location: (onsite with flexibility) Contract type: Permanent Eligibility: UK work authorisation required (no sponsorship available) We're looking for a hands-on IT Manager to lead IT support, infrastructure, and security across a multi-site organisation. You'll ensure systems run smoothly, lead a skilled team, and drive improvements in service delivery, cybersecurity, and business continuity. Why join? * Lead and develop an experienced IT team * Oversee a broad mix of cloud, on-prem, ERP, and factory floor systems * Take ownership of IT strategy and security frameworks * Strong benefits, professional growth, and a supportive culture What you'll be doing: * Managing service desk operations and ensuring KPIs/SLAs are met * Overseeing infrastructure - networks, servers, endpoints, cloud, and storage * Driving cybersecurity strategy (ISO 27001, Cyber Essentials, GDPR) * Supporting ERP rollout and technical handovers * Building vendor relationships and managing service delivery * Leading, mentoring, and developing the IT team What you'll bring: * Significant experience managing IT infrastructure and cloud services * Strong background in cybersecurity and compliance * Strong leadership experience in IT support or systems admin teams * Solid knowledge of O365, Active Directory, networking, firewalls, Wi-Fi, and multi-site setups * Experience with ERP support and vendor management The benefits: * Discretionary bonus, life insurance, Medicash scheme * Free car parking & canteen * Flexitime, career progression, and professional development Interested? Contact Justin Donaldson to apply or learn more. Skills: IT Management Infrastructure Security ERP Support