Direct message the job poster from Hawk 3 Talent Solutions
Business Support Manager at Hawk 3 Talent Solutions
Job Title: Digital Operations – Data Reporting Analyst
Location: Birmingham, Northeast of Birmingham central
Hours: 40.75 hours per week (including some weekend work)
Salary: Dependent on experience
Reports to: IT Manager
About Us:
Hawk 3 Solutions are on the hunt for a curious and driven Data Reporting Analyst to help smarten data led decisions. Our client is a busy and growing car wholesale company operating across the West Midlands, supplying high-quality vehicle parts to both trade and retail customers. They operate across multiple sites and manage a large, constantly changing inventory across their website, warehouse, and eBay sales channels.
They are looking for a hands-on, tech-savvy Digital Operations – Data, IT and Warehouse Support Assistant to help manage digital systems, product data, and assist with warehouse operations. This is a varied and practical role, ideal for someone who is equally comfortable working at a computer or on the warehouse floor.
Role Overview:
This role supports the smooth running of our digital systems and stock operations. You’ll help upload and manage product data, maintain the website and eBay listings, support IT functionality across the business, and assist with warehouse stock tasks such as re-binning and stock takes. You’ll also help identify and implement ways to use AI and tech tools to improve efficiency.
Main Duties and Responsibilities:
Digital & Data Entry:
* Upload and maintain price files, part numbers, and product descriptions on the company website.
* Monitor and update supplier prices and discontinued lines.
* Support eBay sales – including uploading new items and managing weekend orders and queries (on a rota).
* Ensure consistency and accuracy of product data across all digital platforms.
IT & Systems Support:
* Assist with basic IT support across the business – including email setups, equipment issues, and escalating tickets to our external provider.
* Help maintain functionality of the warehouse’s IT systems – including barcode scanners, label printers, and stock software.
* Trial and suggest AI tools or digital solutions to streamline internal processes (e.g. using automation or data tools to reduce manual tasks).
Warehouse Operations Support:
* Assist with regular stock takes and audits.
* Help with re-binning parts and maintaining accurate location records.
* Promote and support best practice in warehouse organisation, including clear labelling, stock system accuracy, and tidy working areas.
* Support team communication between warehouse and office to ensure smooth operation.
* 9.30-17.30 – Monday Friday
* Alternate Saturdays 9-4
* Once Sunday per month 10-1pm – with that following Friday as 2.30pm finish
Person Specification:
* Confident IT user – especially Excel and general digital systems.
* Strong attention to detail and accuracy in data entry.
* Willingness to support warehouse duties as well as office-based work.
* Flexible and practical approach – including availability to support weekend eBay work.
* Strong communicator, with a proactive and problem-solving mindset.
* Knowledge of car parts or experience in a similar automotive/retail environment.
* Experience with website platforms (e.g. WooCommerce, Magento, or similar).
* Familiarity with eBay seller tools.
* Experience using or interest in AI tools or digital automation.
* Understanding of stock management processes and warehouse operations.
* Access to flu and health vaccines
* Access to a range of high street discounts, personal support tools and health benefits
* Company Pensions
If you would like to apply for the role of Data Reporting Analyst, then please email your CV to donna.gibson@hawk-3.com or call Donna on 07885968651.
Closing date is 22.08.25. Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology and Analyst
* Industries
Wholesale
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