About the Organisation
On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow. As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long‑term sustainability of health and care services across Scotland.
PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future. We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.
The Post
As a vital part of NHS Scotland, PSD Scotland’s mission is to enable and support the delivery of better health and care, working in partnership. We do this by providing a range of specialised support services that enable NHS Boards to focus their efforts on delivering health improvement and patient care. National Procurement (NP), National Services Division (NSD) and NHS Scotland Assurance Directorates provide specific services and expert advice across its portfolio of activity. Outputs include specialist services commissioning, screening, national contracting, logistics, procurement systems, and professional advice and expertise about property, facilities, construction and equipment.
The Business Support team provides professional administration services which support the day‑to‑day ongoing work and projects delivered by these directorates. The team also provides guidance and support to all corporate governance and assurance initiatives.
Candidate
We are currently seeking an experienced Business Support Administrator to provide a full range of administrative support services. This post is currently working to a hybrid model which includes participating in a rota with a mix of office and home working.
You must be a team player and able to co‑ordinate your work efficiently and effectively within a larger group structure. You must have the confidence to act on your own initiative particularly when dealing with confidential administrative duties and enquiries on behalf of the wider team and directorates.
You should have proven experience in a similar role, be ideally educated to HND in Office Administration or a related subject or have equivalent experience, also significant experience in taking detailed minutes. A large part of the role involves supporting and taking minutes at various meetings, therefore significant experience in taking minutes is required. Excellent interpersonal and communication skills are essential as are well‑developed organisational abilities and a flexible approach to working. In‑depth knowledge of Microsoft Office packages and excellent attention to detail are required.
Location and Working Pattern
Gyle Square, Edinburgh or Delta House, Glasgow. Currently hybrid working Monday to Friday, 36 hours per week. It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.
Benefits
Our benefits package includes pension scheme, comprehensive range of work‑life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.
Inclusion
Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through the Once for Scotland flexible working policies. PSD Scotland has made a long‑term commitment to staff health and well‑being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot.
Further Information
For an informal discussion on the post, please contact Alan Davies, Business Support Manager at alan.davies@nhs.scot or Graeme Gurney, Head of Business Support at graeme.gurney@nhs.scot.
Closing Date
Closing date for completed applications is 8th June 2026.
Equal Opportunities
We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
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