The Finance department is responsible for all transaction reconciliation, related revenue reconciliation and F&A support functions necessary to operate the program. Reporting to the Senior Finance Director and in support of the Program Account Manager, the Finance Director is accountable for leadership & oversight of all client operational finance (with the support of the Senior Finance Manager), as well as Conduent corporate F&A functions and staff for the client. This position is spent 25% on reporting on corporate finances and project-based open book accounting with our client, & 75% working with the on-site finance team to reconcile all client financial transactions (e.g., payments via multiple channels, refunds, disbursements, billing transactions. etc) The main accountabilities of the role are: • Client Financial Operations / Reconciliation • Develop and maintain effective internal controls over financial reporting processes; identify and mitigate potential shortfalls to current procedures that impact SLAs • Review the financial model with the client to ensure margin cap requirements are maintained through the life of the contract • Manage and monitor client reconciliation and financial deliverables (daily, weekly, monthly etc.) as dictated by contractual KPIs, including resolution of variances. • Review account & banking reconciliations, credit card, cheque and cash, from multiple sources and assist team in conducting analysis of reconciling variances and identifying root cause as necessary • Review reconciliation prior to going to the client • Review open book accounting details prior to going to the client • Review and responsible for all financial reporting to our client • Work with client to review and resolve open issues; includes reporting, working with the development team, resolving and sending a closure package • Provide client Support – interface with clients and external vendors • Maintain SOPs for financial reporting and reconciliation processes • Follow-up with technical team to identify root cause analysis for recurring issues • Identify opportunities to streamline reporting processes and best practices • Oversee and assist all Financial Audits for internal QA department, Client, and or External Audit groups Manager Functions • Oversight of team providing project and corporate accounting/finance to ensure financial monthly deliverables are met based on SLAs. • Facilitates development, coaches, mentors, interviews and resolves conflicts and conducts performance evaluations. Corporate FP&A • Oversee the yearly budget, quarterly forecast and bi-weekly estimates for the upcoming quarter • Build and maintain the preparation of financial reporting, budget, forecast/plan (P/L, B/S, Cash/Cashflow, AR and Collections, Capital Expenditure, etc) with all departments and functional areas concerned (Operations, Sales, Accounting & Finance Corporate, etc • Integrate month-end close process analysis by partnering with Accounting & Operations teams for assigned operating units. • Review P&L for accuracy and completeness, understanding business reasons for any deviations to established projections. • Provide accurate and timely information for strategic and operational decisions at the business/functional level. • Prepare variance analysis & explanations on the material budget/forecast changes for complex operating units/contracts. • Support financial reporting requests from Corporate and/or Business Operations. • Support preparation of projected financials for pricing proposals to new or existing customer/contracts. Oversee and support planning processes. • Partner with cross functional teams to understand/challenge major assumptions & other drivers of the business to create accurate forecast/plan. • Prepare actual v. budget variances, re-forecasts, and long-term plans for clients monthly • Produce ad-hoc analysis as required • Update and track operating indicators and financial metrics Skills & Qualifications: • Bachelors Degree in Economics, Business, Finance, or Accounting • Hold a valid qualification from one of the following: Associate Chartered Accountant (ACA), Associate Chartered Certified Accountant (ACCA); or Chartered Institute of Management Accountant (CIMA) • Strong leadership skills to lead / mentor an accounting operations team • Proven experience supporting VP-level and C-suite business partners, with ability to guide and influence business partners when necessary • 10 years of relevant FP&A and/or Accounting experience • Expansive expertise with MS Excel, MS Word and Power Point required • Strong understanding of International Financial Reporting Standards (IFRS) and US GAAP • Experience with financial systems a plus – e.g. JD Edwards System, Management Financial Reporting and Planning, Oracle Planning & Budgeting Cloud • Strong attention to detail with the ability to identify and resolve data issues/needs quickly • Strong oral and written communication skills with the ability to communicate information across teams; comfortable presenting to executives Benefits when you join Conduent are: • 33 days paid holiday per annum (inclusive of bank holidays) • Free private medical insurance • Local discounts at gyms and food retailers • Life assurance and dental benefit schemes • Employee Assistance Programme • Access to free comprehensive certified learning • Excellent Apprenticeship Programmes available