Financial Ombudsman Service in Cardiff is seeking a professional to handle complaints related to Banking, Mortgages, and Savings products. The successful candidate will possess strong customer service skills, problem-solving capabilities, and the ability to communicate effectively in written English. The role includes investigating complaints, managing caseloads, and providing clear responses. Full-time and part-time contract options with a hybrid work policy are available, offering a salary ranging from £25,740 to £32,175 per annum depending on hours worked.
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