Operations and Sales Manager - Double Glazing
Location: Welwyn Garden City.
Hours: Monday to Friday, 8:30 am - 4:30 pm (office based)
Parking available.
About the Role
Reflex Elite Windows is seeking an experienced and motivated Operations and Sales Manager to oversee the day-to-day running of our double-glazing business. This is a key role combining sales, customer service, and operational management, ensuring smooth delivery of projects from initial enquiry through to installation.
Key Responsibilities
1. Manage the full sales process: taking enquiries, preparing and issuing quotes, and closing contracts.
2. Book in customer appointments, surveys, and installations with accuracy and efficiency.
3. Act as the first point of contact in the showroom, engaging with customers and advising on product options.
4. Liaise with customers via telephone and email, providing updates and resolving queries.
5. Use window design software (Window Designer, Tommy Trina, or AdminBase) to create accurate job s...