Overview
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 staff and volunteers who run them. Every year our services support around 125,000 people.
Role: Receptionist
Working hours: 14.8 hours per week, over 2 days
About the role
An exciting opportunity is available for a part-time Receptionist based within our Forward Leeds team. This is a diverse and rewarding role providing reception support within the hub.
Key duties will include:
* Maintaining the reception, managing post and deliveries, supporting a range of visitors (parking, access fobs, sign in) meeting preparations.
* Provide a positive first contact and deliver high levels of customer service, ensuring all enquiries and visitors are responded to effectively and appropriately or escalated when required.
* Act as the assistant to office manager and be first point of contact for employees, visitors, partners, and external stakeholders, ensuring all contacts are appropriately supported, signposted, or responded to through a variety of channels.
* Support key tasks and projects as required within Central Support teams to meet specific business objectives and operational needs.
* Undertake continuing professional development including participating in clinical supervision, performance reviews and attending training as/when required.
* Work in accordance with all relevant legislation, policies & procedures and guidelines – both internal and external. This includes Humankind’s clinical governance framework.
* Keep abreast of policy and professional development within your area of professional expertise.
* To promote, adhere to and live our workplace values of being honest, committed and inventive.
About you
To succeed as an Receptionist you will ideally:
* Have effective interpersonal, organisation and communication skills.
* Have the ability to communicate clearly with a wide variety of colleagues, visitors, partners
* Be proficient in Microsoft Office packages including Outlook, Word, and Teams.
Application details
To view the full job description and person specification, please view on our careers page. If you are viewing this role on Indeed, the link to the job description may not work. Please click the Apply via Company Website button to be redirected to our careers page, where you will be able to view the job description in full.
The salary advertised above demonstrates the full earning potential for this role; starting salaries will allow for pay progression within the pay band.
What Waythrough can offer
* Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year’s service)
* Annual leave purchase scheme
* Enhanced occupational sick pay
* Enhanced employer contribution to your workplace pension
* Death in service benefit
* Free Will writing
* Eyecare vouchers
* Blue light card discount
* Learning and development opportunities, including free training courses
* Work-life balance - flexible working and family-friendly policies
* Wellbeing offers for our workforce
* Employee Assist Programme and Waythrough Support Networks
Equality and diversity
Waythrough is an equal opportunities employer. We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk
Role details
Salary Period: Salary may be stated in regional terms as applicable.
Vacancy Salary Range: To be confirmed.
DBS Requirement: Not Applicable
Does role require Police/Prison vetting?: Not Applicable
Driving licence required for role?: No
Applications Close Date: 01 Oct 2025
Please read our privacy statement as part of the application process.
#J-18808-Ljbffr