Senior BlockProperty Manager
Location: Worcester
Type: Hybrid working, 2 days in the office
Hours: Monday - Friday 9-5.30pm
Salary: £40,000 - £50,000pa
About the Role
We are seeking an experienced Property Manager to oversee a diverse portfolio of residential properties. You will play a key role in delivering high-quality property management services, ensuring compliance, financial performance, and excellent customer service for both clients and residents.
Key Responsibilities
* Manage a portfolio of residential leasehold properties, ensuring smooth day-to-day operations
* Act as a main point of contact for leaseholders, clients, and directors at a senior level
* Oversee planned, reactive, and remedial maintenance through to completion
* Work collaboratively with internal teams including Property Assistants, Inspectors, and Accounts
* Manage contractors to ensure high-quality service delivery and value for money
* Ensure full compliance with health & safety legislation and industry regulations
* Maintain accurate records, reports, and compliance systems for each building
* Prepare and manage annual service charge budgets, ensuring timely approvals and demands
* Monitor income and expenditure, authorising invoices and maintaining financial control
* Work with accounts teams to deliver accurate year-end accounts and supporting commentary
* Develop and maintain long-term maintenance plans for each property
* Coordinate major works projects, including tendering and contract management
* Organise and attend resident and client meetings
* Produce regular client reports covering operational and financial performance
* Provide informal mentoring and support to junior team members
Key Accountabilities
* Portfolio performance and service delivery
* Stakeholder management (clients, residents, contractors)
* Legal and regulatory compliance
* Financial management and budgeting
* Delivery of major works and maintenance programmes
Requirements
Essential:
* Current experience in residential property management
* Strong knowledge of property legislation, compliance, and health & safety
* Experience managing service charge budgets and financial reporting
* Excellent communication skills, both written and verbal
* Strong organisational skills with high attention to detail
* Ability to manage multiple priorities and meet deadlines
* Confident working with senior stakeholders
* Proficient in Microsoft Office and property management systems
* Full UK driving licence
Desirable:
* MIRPM qualification (or working towards)
* Degree-level education or equivalent experience
* Experience using MRI Qube
* Experience working with Freeholders, RMCs, and large portfolios
* Previous team leadership or mentoring experience
Personal Attributes
* Proactive and self-motivated
* Strong problem-solving ability
* Positive and professional attitude
* High level of attention to detail
* Flexible and adaptable to business needs
* Able to work independently and as part of a team
Your Benefits
* Discretionary bonus scheme
* 33 days annual leave (including Bank Holidays)
* 1 CSR day per year
* Employee referral scheme
* Modern office spaces in Birmingham & London
* Hybrid and remote working opportunities
* Company pension scheme
* Health benefits package including 24/7 GP access
* Health cashback plan for routine medical costs
* Life insurance cover
* Access to qualifications and ongoing training
* Clear progression opportunities
* Annual staff conference
* Regular social events
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.
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