Job Description
Role: Clerical Officer (Children's Admin Services)
Location: GCHSCP, based within the City Centre and the localities in North West, North East, and South areas of the city
Hours: 17.5 hrs, 21.5 hrs, 27.5 hrs, and 35 hours
Contract Status: Permanent
Are you interested in working for the largest local authority in Scotland, in partnership with the NHS, to help improve the health and wellbeing of our community? Then, you are in the right place!
Glasgow City Health and Social Care Partnership (GCHSCP) is a partnership between Glasgow City Council and NHS Greater Glasgow and Clyde for health and social care services in Glasgow. Our vision is for community health and social work services to support people to flourish, work in partnership with communities and organisations to transform and improve health and wellbeing.
Business Admin is a wide and varied team providing administrative support across GCHSCP. This role is to provide comprehensive clerical and administrative support within the Children and Families Service, which is a busy environment offering assistance to practitioners within a Social Work setting. We have roles within our public-facing locality offices across Glasgow or within our City Centre Children's Services.
As a Clerical Officer, your role will include supporting a team within a busy office environment, carrying out various administrative tasks such as call handling and reception duties. Many roles within Children's Services require clerical admin staff to undertake minute-taking tasks of a complex and sensitive nature. Full training will be provided, so applicants should be mindful of this.
We are looking for applicants who can deliver excellent customer care in a professional and polite manner while providing high-quality service. If this sounds like you, why not apply?
Applicants should demonstrate relevant skills such as call handling, reception duties, and good communication and organisational skills, including a basic knowledge of IT systems like Microsoft Office packages. Full training and support will be provided. Successful applicants will need to attend and participate in training, including completing mandatory online courses/briefings.
We have a range of permanent vacancies, some offering various work patterns. All applicants should demonstrate a flexible approach to the role's needs and may be required to work from multiple locations or from home.
Our organisation offers numerous opportunities for promotion. Successful applicants will have access to benefits including:
- 26 days (182 hours) paid annual leave, rising to 29 days (203 hours) after 5 years' service
- 12.5 days (87.5 hours) paid public holidays annually
- Promotion prospects
- Pension Scheme
- Staff Benefit Scheme
These roles are excepted under the Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).
Interviews will take place during the week commencing 9th June 2025.
For more information about the role before applying, contact: Cheryl Ross, Senior Support Officer, Children's Admin Services, via email: Cheryl.ross@glasgow.gov.uk
These posts are excepted under the Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).
Membership of the Protection of Vulnerable Groups Scheme is essential upon appointment, along with SSSC Registration. Successful candidates will need to pay for their PVG membership or scheme checks.
Interviews will occur the week beginning 9th June 2025.
For more information about the role before applying, contact: Cheryl Ross, Senior Support Officer, Children's Admin Services, by email: Cheryl.ross@glasgow.gov.uk
Working for us!
For more about Glasgow City Health and Social Care Partnership (GCHSCP), visit:
- GCC Website
- GCC Conditions of Service
Application Packs
Alternative application packs can be requested in formats such as Braille, Audio, and other languages. To request an alternative pack, call 0141 287 1054. Packs will be posted within 3 working days of your request. Please ensure you request early to meet the application deadline.
Further Information
Please note: Glasgow City Council is currently implementing a new pay and grading structure, which may affect current salaries advertised. For details, see:
GCC Job Evaluation
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