About the Role
This is a great opportunity for an experienced housing professional who wants to make a real impact. You will have the chance to help shape the way the service operates, put your own stamp on day-to-day practices, and contribute to the development of a responsive, resident-focused housing management offer.
As a Housing Officer, you will deliver a comprehensive housing management service for our general needs properties and act as a key point of contact for tenants. The role is varied and rewarding, covering the full range of neighbourhood housing functions, including:
* Allocations, sign‑ups and new tenancy set‑up
* Tenancy and estate management
* Anti‑Social Behaviour (ASB) case management
* Managing and minimising voids
* Supporting tenancy sustainment and early intervention
* Working closely with internal colleagues and external partners
Qualifications
* Has experience in general needs housing management within a council or housing association setting
* Is confident managing a varied caseload across different housing functions
* Takes a practical, solutions‑focused approach and enjoys working closely with residents
* Is keen to contribute ideas, improve services and help develop a growing team
* Has strong communication skills and the ability to build positive working relationships
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
We are a Disability Confident Employer.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups. As part of this commitment, any employee working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with or without barred list checks.
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