Employer: South Central Ambulance Service NHS Foundation Trust
NHS 111 Health Advisor Full Time - Bicester
Band 3
Job overview
Looking for more than just another job?
Join a fast-paced, dynamic, and ever-evolving service where every day brings a new challenge and a chance to make a real difference.
Ask yourself:
* Can you support someone experiencing a mental health crisis?
* Could you reassure a parent whose child has had a minor head injury?
* Are you able to assist someone with a sore throat or toothache?
* Could you respond calmly and effectively to someone having a stroke or heart attack?
* This is an office-based position at our Bicester location — remote or home working is not available.
* This role is not eligible for visa sponsorship.
* Fixed part-time rotas are available based on current service needs.
* We’re currently welcoming new team members for our upcoming training courses in November.
Apply today to secure your spot and start your journey with us!
Main duties of the job
You do not need to have a medical background, just a desire to help. You’ll need to be detailed and efficient, assertive but compassionate.
Looking after yourself and caring for the team around you should also be a priority for you.
We offer a full 6-week training program including NHS Pathways (the clinical assessment tool we use) and following training, you will have the necessary skills to assess the needs of the patients to give the best possible care.
Working for our organisation
Why work for SCAS?
We offer a competitive hourly rate of £12.59 per hour. Candidates will also receive the following unsocial allowances:
* All day Saturday (midnight to midnight) as well as any weekday after 8pm and before 6am – Time plus 35% (Currently £16.99 per hour)
* All day Sunday and public holidays (midnight to midnight) – Time plus 69% (Currently £21.27 per hour)
27 days holiday plus bank holiday rising to 33 days (pro-rata for part time)
Enrolment into the NHS pension scheme
Access to many discounts including, supermarkets, car lease, holidays, restaurants and more!
Detailed job description and main responsibilities
The Recruitment Process
* Application – online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role.
* Assessment session – an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills.
* Interview – face to face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Knowledge and Experience
* Experience in a customer/patient services environment, dealing with the members of the general public
* Experience of using a computerised system
* Experience of using a telephone as a regular means of communication in a work environment
* Experience in a call centre environment
* Geographical knowledge of the operational area
* Experience of working rotating shifts
* Previous experience of working in the voluntary or health sector
* Previous experience of patient care
* Knowledge of first aid and/or anatomy
We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBTQ+ and Armed Forces community.
Please be assured that any requests for reasonable adjustments will not negatively affect your application.
We are an equal opportunities employer and welcome applications from all sections of the community.
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