About Enterprise Nation
Enterprise Nation is a leading business support platform and provider. We're a vibrant community of small businesses and business advisers that exists to shortcut the route to trusted business support.
We:
1. connect businesses to resources and support via our own dynamic platform
2. deliver business support programmes for the public sector and some of the world’s biggest brands including Amazon, Google, Facebook, Dell, Uber and Vodafone
3. represent the views of small business to government and society at large
Enterprise Nation has been operating in the UK for more than a decade and we're now expanding to Ireland and other European countries. It's an exciting time to join us.
Purpose of the role
We're looking for a programmes manager to oversee and deliver campaign activity that will be impactful for our community of ambitious founders who want to start and grow their own businesses.
In this role, you'll work in our dynamic programmes team to deliver some of our most significant and valuable programmes, and with the wider team to meet our internal and partner KPIs.
As a programme manager, you may have some line management responsibilities and need to support the wider programmes team with best practice training and development. You'll report to Diane Mensah, head of programme delivery.
This role is, above all, a project manager with an understanding of marketing. We want to meet enthusiastic candidates with fresh ideas, attention to detail and the organisational skills needed to manage client relationships and deliver programme activity on time.
Key competencies
1. Decision making
4. Make time-sensitive, evidence-based project decisions
5. Integrate all stakeholders' business goals into the project scope and deliverables
6. Demonstrate critical thinking for ad hoc issues
7. Apply ongoing analysis to the complete project
8. Develop metrics to track progress towards goals
2. Execution
9. Drive the development of projects' scope and manage deliverables on an ongoing basis
10. Develop and manage project timelines, resources and budgets
11. Understand and demonstrate organisational best practice, using relevant project management tools
12. Incorporate time management principles into project workflows
13. Monitor ongoing project risks
3. Communication
14. Convey information to stakeholders inside and outside the business in both written and verbal formats
15. Build positive relationships within and outside the team
16. Delegate project deliverables appropriately
17. Demonstrate negotiation skills to manage project governance
18. Prepare and present meaningful insights from data reporting
4. Leadership
19. Take initiative and ownership of situations to effect change
20. Demonstrate critical thinking when challenged
21. Mentor direct line reports to improve performance and support progression
22. Work effectively in fast-paced, high-pressure environments
Main responsibilities
As a programmes manager, you will:
23. Be a single point of contact for programme delivery for allprogramme operations, providing guidance to cross-functional teams (content managers, product managers, developers, QAs and senior stakeholders)and keeping team members focused on delivering against KPIs
24. Create a programme content strategy relevant to the campaign objectives, producing planning schedules and timelines for delivering programme activity
25. Liaise with the marketing team to produce growth and marketing plans for programmes
26. Own the overall end-to-end project management and delivery of specific programmes in partnership with platform partners, including logistics and administrative duties
27. Lead meetings and build trusted partner relationships throughout the planning and delivery process, as well as support new opportunities
28. Report internally and externally to partners on deliverables, via calls and reporting documents, throughout the duration of the programme as well as upon completion
29. Build strong working relationships within the programmes team as well as across the marketing and engineering teams, making sure all members of the project team know what's expected of them
30. Make sure programmes are delivered to agreed contracts by meeting reach and engagement targets for your programmes and achieving high-quality standards. This includes mitigating against risks and tracking issues, escalating roadblocks to the head of programme delivery before they become critical
31. Travel on occasion within the UK or internationally where needed
About you
You are:
32. An experienced project or programmes manager, with a background in overseeing a portfolio of projects
33. Computer savvy, proficient in MS Office or equivalent. Any experience in CRM systems, online event platforms or Eventbrite is an advantage
34. Able to think creatively to solve partners' problems and meet targets
35. Focused, with great attention to detail
36. A team player with leadership skills
You have:
37. Experience with project management tools and software
38. Experience working on digital projects
39. Experience with training and supervision
40. Excellent written and verbal communication
41. Experience with line management
42. An energy and enthusiasm that you bring to every task
We offer:
43. Salary band of £50,000–£60,000 per annum
44. Private healthcare insurance provided through Vitality
45. Flexible working arrangements to support work-life balance
46. Cycle-to-work scheme
47. Business books scheme for professional development
48. Enhanced parental leave to support growing families
At Enterprise Nation, we believe that a diverse workforce is essential to our success. We're committed to creating an inclusive environment where all individuals feel valued, respected and empowered to contribute their unique perspectives.
Our goal is to foster a culture that embraces differences and promotes collaboration, innovation and growth. We encourage you to apply and join us in shaping a diverse and inclusive future.