Job Description
The role
We’re looking for a proactive and detail-driven Supply Chain Executive to join our growing brand. In this role, you’ll sit at the intersection of supply chain and merchandising, ensuring stock flows seamlessly from manufacturer to warehouse to customer, while supporting product setup, inventory management, and retail operations. You’ll work closely with suppliers, warehouse partners and internal teams to keep everything running smoothly and accurately. If you have experience with Gorgias, Shopify, and supply chain or merchandising in a retail environment, we’d love to hear from you.
About our brand
We’re NAYDAYA, and we’re on a mission to challenge the taboos around the natural transformations that a woman’s body goes through. We’ve built a business that tens of thousands of women love, selling skincare and solutions to help at every stage of their lives.
We make taboo-busting body care for problems no one likes to talk about.
We make empowering products that celebrate women’s bodies at every stage.
️We champion women’s health
More than anything, we create products that actually work.
About the gig:
* Supply Chain Administration: Provide day-to-day administrative support across the supply chain function, including data entry, report preparation, sample coordination, and inventory management to support multiple teams.
* Warehouse Coordination: Liaise with our warehouse partners to prepare sales orders and bulk stock movements. Manage orders through the warehouse portal, including order acceptance, uploading delivery notes and packing lists, issuing shipping notifications, and updating delivery statuses.
* Stock Monitoring & Reconciliation: Monitor inbound and outbound stock across warehouses, auditing and reconciling delivery quantities against the PO tracker and Xero purchase records.
* Logistics & Transport Coordination: Act as the main point of contact for manufacturers and freight forwarders to organise packaging and finished goods shipments, ensuring all documentation is accurate and provided on time.
* Product Setup: Set up new products in internal systems and coordinate onboarding with warehouse partners.
* B2B Order Management: Manage wholesale and trade orders from retail partners, ensuring timely delivery, proactive communication, and resolution of any order issues or disputes.
* End-of-Month Stock Count: Work closely with the Head of Supply Chain and Finance to support accurate end-of-month stock counts.
* Finance Administration: Support finance operations by posting customer invoices in Xero, processing invoices from retailer portals, and following up with retailers on outstanding payments.
* Cross-Functional Collaboration: Collaborate closely with teams across the business, including Marketing and Warehouse Operations, to ensure a seamless end-to-end customer experience.
* Ad Hoc Support: Assist with additional customer service administrative tasks or queries as required.
About you:
* Relevant Experience 2-3 years: Previous experience within a supply chain or merchandising function in retail.
* Communication Skills: Excellent verbal and written communication skills, with the ability to interact confidently and clearly with both customers and internal teams.
* Problem-Solving: Strong problem-solving abilities, enabling you to resolve issues efficiently, calmly, and with sound judgement.
* Organisation & Attention to Detail: Exceptional organisational skills and a high level of attention to detail, allowing you to manage multiple priorities and ensure nothing is overlooked. Accuracy is critical in everything we do, and our work reflects the quality and care behind our products.
* Customer-Focused Mindset: A positive, customer-first attitude with a genuine desire to support and deliver great outcomes for our customers and partners.
* Time Management: Strong time-management skills, with the ability to prioritise and balance multiple workstreams and objectives effectively.
The important details
* This is a full-time position, 9am-6pm, 5 days a week
* Hybrid working (2 days per week in our London office)
* Flexible working hours
* 25 days holiday + bank holidays
* Plus 1 extra day off to celebrate your birthday
* A key operational role with real ownership and impact
* Direct access to leadership and fast-track development
* Annual salary reviews based on performance
* Staff discount on all NAYDAYA products
* The opportunity to grow as the brand scales
* The chance to work for a brand redefining women’s body care
* You’ll need to be based in the UK and have the right to work in the UK. We cannot sponsor for this role.
The application process
* Send your CV and a cover letter telling us why you are passionate about supply chain. Make sure to mention which brands you’ve worked with in the past.
* Successful candidates will be invited to an initial video call interview. We’ll ask about your experience and tell you a little bit more about the role. We’ll answer any questions you may have, too.
* Following the initial interview, we may set a short task for you to complete so we can get a feel of how you work
* The candidates with the best tasks will be invited to a final interview.
About us:
We’re a small, passionate team united by a cause that we care deeply about - challenging taboos in women’s healthcare and supporting women through life’s physical and emotional changes.
We’re not just creating skincare we’re leading a movement of self-love, science-led solutions, and celebrating these transitions as valuable stages of life. If you think you’re the right fit for the role and that sounds like something you want to be a part of, we’d love to hear from you.