Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Transcon Department
Major Duties and Responsibilities
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Transcon files and reporting
* Ensure accurate and timely client and vendor billing
* Ensure delivery of freight and timely clearance when applicable
* Interact with customers in arranging their shipments to meet customers service standards
* Contribute and maintain good relationships with suppliers
* Meet compliance at all times?
* Network communications, timely responses to emails and requests
* Meet KPI standards in accordance with Company policy
* Understand customers procedures and maintain updated internal DLSOPs
* Meet KPI standards in accordance with the Company’s procedures
* Network communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
* Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
* Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.
* Knowledge:
* Expeditors’ Company Policies and Procedures
* Basic local regulatory knowledge for compliance
* Global Logistics Industry knowledge
* Hazardous materials certification (preferred)
Qualifications
Skills:
* Pro-active, strong organizational skills.
* Good computer skills (Excel, Word)
* Fluent in English
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Behaviours:
* Positive and willing to help attitude
**Must have the right to work in the UK **
Additional Information
Must be eligible to work in the UK
Expeditors offers excellent benefits
* Private Medical Insurance
* Pension Scheme
* Life Assurance
* Bike to work scheme
* Employee Stock Purchase Plan
* Training and Personnel Development Programme