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One Stop - Customer Service Assistant, Rhyl
Client: One Stop
Location: Rhyl, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
dd7c18952df9
Job Views:
16
Posted:
12.08.2025
Job Description:
One Stop • Rhyl • Apply by 15-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. In this role, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the daily operations of our store by providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.
As customer satisfaction is our priority, you will constantly seek ways to improve service through on-the-job coaching and feedback, ensuring a safe and welcoming environment for everyone.
Responsibilities include:
* Serving customers with passion and pride, delivering natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Following safety procedures and participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit delivery.
* Adhering to company policies, living our values, and creating an inclusive atmosphere.
* Clocking in and out accurately for payroll.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy when serving age-restricted products.
* Responding promptly to assistance calls and managing self-service checkouts.
* Maintaining a clean and organized store environment.
* Potentially managing shifts in absence of supervisors.
* Following training to ensure safety and legality.
If the store has a Post Office Local, duties will include managing daily operations and passing necessary background checks.
Flexible Working
We support flexible working arrangements to suit individual needs. Discuss your preferences during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other with respect
* We work together as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including cash machines, Post Office, Parcelshop, bill payments, lottery, and vending solutions.
Part of Tesco since 2003, our stores are located throughout England and Wales, providing convenient shopping options for local communities.
Please Note
We only recruit individuals who have passed the school leaver’s age. Benefits include discounts, insurance, health services, flexible working, and more.
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