Job Ref: ALE1689
Branch: Rowhill Grange Hotel Utopia Spa
Location: Rowhill Grange Hotel Utopia Spa, Dartford
Salary/Benefits: £20, £1,600 bonus (£21,917.44 OTE) + monthly service charge payment
Contract type: Permanent
Hours: Full Time
Shift pattern: weekend shifts included
Hours per week: 32
Posted date: 09/09/2025
Closing date: 11/10/2025
Spa Therapist 32 hours
£20, £1,600 bonus (£21,917.44 OTE) + monthly service charge payment
* Attendance bonus, 10% retail commission, retail bonus
* 4 weeks holiday rising to 5 weeks with service
* 8 Bank holidays
* Free car parking
* Free uniform
You will also benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme
In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
An opportunity for recently qualified level 3 Spa Therapists to launch a beauty/spa career or to take the next step for those with some post college experience. Working with our experienced Spa team will boost your career in beautiful surroundings.
Our luxury Utopia Spa at the 4 Star Rowhill Grange Hotel is part of Alexander Hotels a private collection of quality hotels of distinction just outside London.
Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room.
We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds.
Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members.
The Role
A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience.
Our 25 therapist are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Melissa. As well as excellent facilities we offer training, development and progression opportunities to match. Indeed Melissa is a product of that success. Joining us some years go, working across front of house departments before covering maternity leave for our last spa manager, taking over when she chose not to return. Melissa is now responsible for the operational success of our busy Utopia Spa.
As a Spa Therapist you will;
* Offering a full range of technical facial and body treatments during your shift
* Meeting and greeting the client on arrival
* Completing client consultation cards/information
* Taking the guest through the customer journey
* Explaining the treatment to be performed
* Ensuring the treatment is offered to the clients requirements
* Discussing retail products and beauty regime to enhance guests experience following their treatment
* Offering refreshments in the relaxation area on conclusion of the treatment
* Liaising with Spa Receptionists to ensure correct billing
Requirements
* Shifts include; 9.45am – 6.15pm, 10.45am – 7.15pm, 11.45am – 8.15pm
* 32 hrs over 4 days including weekend shifts
* NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
* Completion of a trade test with the Spa Manager prior to recruitment
Rowhill Grange Hotel Utopia Spa, part of Alexander Hotels a private collection of quality hotels of distinction just outside London.
4 Silver Star AA, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG's Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining. In addition our luxurious lounges and outside terraces are ideal for traditional afternoon tea.