Are you ready to lead an exciting, high-energy team and deliver unforgettable guest experiences? At Parkdean Resorts, our Snow Sports Centre is a standout attraction—and we’re looking for a Snow Sports Centre Manager to take the reins and drive operational excellence, safety, and commercial success.
As Snow Sports Centre Manager, you’ll oversee the day-to-day running of the centre and slope, ensuring everything operates safely, smoothly, and to the highest standard. You’ll lead and develop your team, maintain facilities and equipment, and explore opportunities to grow revenue - all while delivering the exceptional guest experience we're known for.
What you will be doing...
* Overseeing delivery of the full snow sports programme, ensuring every session is engaging and supported by brilliant customer service.
* Recruiting, onboarding, and training Ski Slope Assistants to meet operational needs and build a high-performing team.
* Conducting daily slope and equipment checks to ensure everything is safe, clean, and ready for guests.
* Maximising retail and ancillary income, identifying new commercial opportunities within the centre.
* Ensuring the safety of guests and team members at all times, including the correct use and security of equipment and facilities.
* Maintaining outstanding standards of cleanliness, presentation, and safety within all snow sports areas.
* Leading, motivating, and coaching your team to deliver professional, engaging and memorable experiences.
* Reporting any suspected or actual weaknesses or breaches in the company’s information systems.
* Taking an active role in health, safety, and safeguarding responsibilities - reporting concerns and supporting compliance.
About you...
* Experience managing and developing a team within a leisure, sports, or guest-focused environment.
* Strong commercial awareness with the ability to manage budgets, drive revenue, and identify new business opportunities.
* A Level 1 ski or snowboard instructor qualification.
* Excellent communication and relationship-building skills, with the confidence to work with internal teams, guests, and external partners.
* First Aid at Work qualification.
* A guest-first mindset and a passion for delivering safe, fun, and high-quality experiences.
* Flexibility to work varied hours including weekends, evenings, and bank holidays.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
* The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
* You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
* A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
* A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
* Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.