We are looking for enthusiastic counter assistants to join our friendly team. We are a busy fish and chip takeaway and require those who apply, to have a good conversational skills and a good degree of common sense as well as the ability to multi task.
What you can expect your duties to include: Helping customers place their orders at the till and over the phone, taking cash and card machine payments, box up customer orders, keeping work areas clean and tidy, washing up (mainly dishwasher), refilling of stock, food preparation and other associated tasks
Experience in a similar environment would give you an edge, as would a food hygiene certificate. Full training will be given.
Uniforms will be provided, but it's your responsibility wash and iron them before each shift.
Employees also get a Staff discount card, access to discounts on an online market place and an employee assistance programme.
Responsibilities:
- Greet customers and provide excellent customer service
- Take customer orders accurately and efficiently
- Serve food items according to established procedures
- Ensure food safety and sanitation standards are met
- Handle cash transactions and operate the cash register
- Maintain a clean and organized work area
- Assist with food preparation as needed
- Upsell menu items to increase sales
- Provide assistance to customers with special requests or dietary restrictions
Skills:
- Knowledge of food safety regulations and procedures
- Experience working in a kitchen, restaurant or takeaway environment
- Strong time management skills to prioritize tasks effectively
- Ability to work well in a fast-paced, team-oriented environment
- Excellent communication and customer service skills
- Basic math skills for cash handling and order calculations
Join our team of dedicated professionals and contribute to creating a positive eating experience for our customers.
Shift pattern: This post is for approx hours per week. This will be 2-3 shifts over the week Monday to Sunday. Shift patterns alter each week with this position and this will be discussed further at interview as shifts vary slightly from week to week. Shifts would vary between daytime and evening work. Therefore candidates would need to be able to work shifts between the hours of 10am and 10pm although this may run slightly longer depending on the needs of the shift. Shifts vary in length from between 5 and 8 hours but can be longer if you prefer.
Examples of shifts times below, these can be discussed further at interview or by emailing for further information
Shift A: 10am till between 4 & 5pm, Shift B: 4pm till between 10 & 11pm, Shift C: 12pm till 7 & 8pm, Shift D 3pm till between 9 & 10pm, Shift E: 11am till between 6 & 7 pm, Shift F: 12pm to 10pm, Shifts can be a mixture of these shifts but will normally include one daytime shift, one evening shift and one day over the weekend.
Candidates may on occasion be required to cover extra shifts to cover holidays and sickness. This post does involve weekend and bank holidays. Starting rate is national minimum wage depending on age and holidays are 5.6 weeks paid per year pro rata.
Please note that this position may require standing for long periods of time and the ability to lift up to 25 pounds. Flexible availability, including evenings, weekends, and holidays, is preferred.
If you are looking for a rewarding position with a friendy team in a takeaway environment, we would love to hear from you. Apply now to join our team as a Counter Assistant
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: 16 – 20 per week
Benefits:
* Company pension
* Employee discount
* Health & wellbeing programme
Education:
* GCSE or equivalent (required)
Experience:
* Food preparation: 1 year (preferred)
* customer Service: 1 year (required)
* takeaway: 1 year (required)
Work Location: In person