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Southam - Office based
Permanent
Southam - Office based
Monday to Friday - 8.30am to 5pm with a 4pm finish on Fridays
£26,000pa (plus commission scheme - up to £800 per quarter)
Our client, a small and very friendly company based in Southam, are looking for a Customer Service Coordinator to join their small but busy team.
The Key Responsibilities Of a Customer Service Coordinator
* Order capture and processing through telephone, e-mail and web order portal
* Customer query handling concerning products, order status, accounts receivable status
* Complaint handling
* Quotations using the CRM system for pricing etc
* Upselling to existing customer base
The Requirements Of a Customer Service Coordinator
* Proven strong customer service experience in an office
* Great telephone manner and communication skills
* You will enjoy a wide customer service and key account responsibility - the ability to create and maintain relationships
* Hard working, driven and motivated with the ability to work to deadlines
* Willingness to work in a team and chip in wherever needed
The Benefits Of Working As a Customer Service Coordinator
* 20 days holiday plus BH - an additional day per year of service up to 25
* Bonus scheme
* Pension plan
* Life assurance
* Westfield healthcare cash plan
* On site parking
Interested? Please apply below.
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The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
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