Salary: £27,204 rising to £29,859 per annum + Excellent Benefits including Government Pension
Location: Hybrid Working/Police HQ, Exeter OR Police HQ, Winfrith, Dorset
Closing Date: 05/12/2025, Midday
Hours per week: This role is 37 hours per week. However, we welcome applications from individuals wishing to work on a part-time basis and we are willing to consider flexible working patterns subject to business need.
About the role: The principal responsibility of the ICT Support Officer is to provide detailed technical knowledge and assistance to facilitate the effective and efficient running of ICT networks, systems and services.
In particular to:
* To support ICT Analysts with the management of police networks, systems and services. Implementing new systems or data extracts and reports
* Investigating any reported issues with performance, reliability, capacity and security to enable any issues to be dealt with before they impact on the services provided.
* Provide network, system and service administration through training and supporting others to perform such tasks.
* Enabling access to systems, information and resources when required and where authorised, maintaining the security of police data by managing access to systems.
* Contributing to the design, development and build of new systems, applications and processes.
* To ensure that agreed best practices and procedures are followed and that all work is to the required standard and fully documented.
Want to know more about this role?
Please click on the 'Apply' button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact:
Hiring Line Manager: Keith Grant - ICT Telecommunications Manager
Email Address: keith.grant@dorset.pnn.police.uk
PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn.
What you get if you join us:
* A competitive salary with yearly increments.
* 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
* Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
* Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).
* Company sick pay.
* Competitive local government pension scheme.
* Job related equipment, as required.
* Free onsite parking at many police sites throughout the counties.
* Access to Group insurance scheme (via salary sacrifice scheme).
* Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
* Development and training opportunities.
* Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
* Flexitime, with the ability to undertake your hours flexibly and in line with business need.
* Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).