IT Service Desk Manager/IT Team Manager
Location: Near Poole, Dorset (5 days on-site. Friday Afternoon working from home)
Salary: £55,000 - £59,000 per annum plus benefits
An exciting opportunity has arisen for an experienced IT Service Desk Manager/IT Team Manager to lead and manage a Network Infrastructure team comprising 6 x Service Desk Analysts and 6 x Infrastructure Engineers.
This is NOT a hands on' technical role but a managerial role with a strong emphasis on team mentoring and team leadership. However, candidates wishing to be considered must have a good all-round understanding of IT.
The IT Service Desk Manager/IT Team Manager will play a key leadership role in ensuring the delivery of high-quality IT deskside support to approximately 750 users, both on-site and remotely. This position offers the chance to lead and motivate a technical team in a dynamic, hands-on environment.
Key experience required is detailed below
Candidates wishing to be considered must have managed an IT Service Desk within the last 3 years
A good all-round knowledge of technology is required (Networks, Servers and Storage Area Networks) but this does not need to be in-depth
Some experience of ServiceNow
Ex...