1 day ago Be among the first 25 applicants
We are excited to be opening a new store in Cannock and are looking for an experienced Store Manager to lead the launch and ongoing success of this location. This is a 18-month fixed-term contract role, starting in October 2025, with the opportunity to make a real impact from day one.
As Store Manager, you will be responsible for delivering outstanding customer service, driving sales performance, and leading and inspiring your team to ensure smooth day-to-day operations. You’ll bring proven retail management experience and a passion for creating memorable customer experiences.
Key Responsibilities
* Lead by example in creating a customer-first culture that goes above and beyond industry benchmarks.
* Inspire, coach, and develop your team to achieve sales targets, deliver brand storytelling, and foster long-term customer loyalty.
* Consistently achieve store sales targets and KPIs, while motivating the team to do the same.
* Monitor product performance and respond with effective commercial solutions.
* Build strong client relationships, attract new customers, and use CRM to drive engagement and loyalty.
* Manage stock effectively, ensuring accurate processes, strong controls, and minimal shrinkage.
* Oversee visual merchandising, maintaining high standards and ensuring alignment with brand guidelines.
* Plan, host, and support in-store events and promotional activity.
* Recruit, train, and retain a high-performing team, setting clear objectives and supporting their ongoing development.
* Manage employee relations fairly and professionally in partnership with HR.
* Oversee scheduling, payroll administration, compliance, and all operational procedures including HSE, cash handling, and audits.
What We’re Looking For
* Experience in a similar Store Manager role within premium or luxury retail.
* Strong commercial acumen, with the ability to analyse data and convert insights into action.
* Demonstrated ability to deliver an exceptional omni-channel customer journey.
* A balanced skillset across Sales, People Leadership, and Operations.
* Strong leadership skills with proven experience in coaching, motivating, and developing teams.
* Highly organised, with the ability to prioritise effectively, delegate, and maintain attention to detail under pressure.
* A proactive, positive, and results-driven approach.
What We Offer
This is a fantastic opportunity to play a key role in the launch of a brand-new store in Cannock, shaping its success from the very beginning. You’ll join a supportive team culture where initiative, creativity, and collaboration are encouraged.
We are an equal opportunity employer and value diversity. We are committed to a fair and accessible recruitment process, so if you need any adjustments during the application or interview process, please let us know.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Customer Service
* Industries
Retail and Retail Apparel and Fashion
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