Job Description Job Title: Training Lead: Parents and Volunteers Hours: 2.5 days a week Salary: £32,000 for Cardiff Based/£34,000 for London Based Reports to: Head of Services Location: Cardiff or London (Brockley SE4) We are seeking a motivated, compassionate and engaging training lead for our parent and volunteer training programs. The training lead for parents and volunteers will lead on the design, development and delivery of a program of training support for parents impacted by Child Sexual Abuse and will support with the delivery of the training for new We Stand volunteers. Role Description To plan, develop and deliver parent training and workshops for protective parents and carers whose children have been sexually abused; to support parents and carers to understand and process the impacts of child sexual abuse and learn strategies for supporting their children after abuse together with those who share similar experiences. To work collaboratively with We Stand colleagues, to provide support that is accessible, appropriate, timely and tailored to suit the needs of individual clients. To contribute to the recruitment and selection of We Stand volunteers including student therapists on placement and helpline volunteers. To lead on the delivery of induction and training for all new volunteers and ensure that they are adequately prepared and supported to begin their placement with We Stand. Parent Training: Parent training and workshops are designed to support parents following a disclosure of CSA. The training focuses on providing parents and carers with the useful information and strategies they need to manage and support their child or young person’s journey of recovery. Via 1:1 or group sessions, parents gain the knowledge they need to help them support their child and regain confidence in themselves. Key Responsibilities Design and development of content Setting up an annual program of training and workshop delivery for parents and carers Ongoing review and development of content to ensure the program is up to date and tailored to the needs of clients Managing referrals and Assessment of clients Working collaboratively with We Stand colleagues to promote training and workshops to relevant parents and carers Managing referrals to training and workshops and assessing the suitability of clients for the program Be a point of contact for parents and carers on the waiting list for training and workshops Delivery of group and individual training Deliver We Stand’s 4-week training programme for parents and carers Be a point of contact and support for parents during and immediately after their involvement in the program Where appropriate, deliver 1:1 training slots to parents and carers who require this additional support due to e.g. those with additional needs, high levels of anxiety or a particularly complex situation (including sibling abuse) Keep accurate and appropriate records for every parent/ carer attending training and workshops Monitoring and Evaluation Ensure that robust monitoring and evaluation processes are in place to capture the experience of all parents and carers attending training and workshops Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform service developments Take responsibility for continuous improvement of processes to support the effective delivery of training and workshops for parents and carers Contribute towards reports for funders, and the We Stand Board of Trustees Contribute to relevant fundraising applications, as required Volunteer Training We Stand relies on a team of dedicated and skilled volunteers to help us deliver life-changing support to families impacted by child sexual abuse. We are committed to ensuring all volunteers have the information, resources and support they need to carry out their role effectively and have a positive experience during their time with the organisation. This includes via a comprehensive training and induction programme and ongoing professional development. Key Responsibilities Recruitment and selection Contribute to the recruitment and selection of new volunteers following a best practice volunteer recruitment process Induction training programme Oversee and coordinate an annual program of induction training for new and existing volunteers Lead on the delivery of a 4-week programme to induct new volunteers Assist with the review and development of content to ensure the program is up to date and tailored to the needs of volunteers Monitoring and Evaluation Ensure that robust monitoring and evaluation processes are in place to capture the experience of all volunteers attending induction training Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform training developments Other duties: Attend regular clinical supervision, supported by We Stand Attend regular We Stand staff and team meetings Carry out any other reasonable duties required from time to time by the charity Person Specification Essential Skills, Experience and Qualifications Experience of design, delivering training programs for families impacted by trauma Understanding of the impact of trauma Experience of service coordination and project management Experience of providing support to volunteers Experience of working with clients who have experienced high levels of trauma High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing An ability to develop, monitor, review and take responsibility for the implementation of a project plan including the monitoring and evaluation of projects Excellent IT skills – with a good knowledge of Google applications Excellent organisational and time management skills Personal Attributes and behaviours Empathy with We Stand’s clients Ability to manage own/ joint workload and prioritise tasks Conscientious, resilient and self-disciplined Ability to build rapport quickly and to understand needs, wants and expectations Ability to work to deadlines/targets for self and others Works effectively and calmly under pressure Attention to detail in all aspects of work Ability to work on own initiative Active team player Ability to guide, support and develop volunteers Non-judgemental