CIS Security have an exciting opportunity available for a Loading Bay & Post Room Officer who will be an ambassador to represent CIS Security who will demonstrate and deliver high quality guarding and customer service.
This site commercial offering creates a prominent and welcoming landmark, directly opposite Reading Station including workspace, retail leisure, F&B, public space, homes, hotel and car parking.
Information: Position: Loading Bay & Post Room Officer
Location: Reading
Pay Rate: £14.20 per hour
Hours: 60 hours per week
Shifts: Monday to Friday - Days
Job Requirements: SIA Door Supervisor Licence required.
Must have 5* Corporate Security, Loading Bay and Post Handling Experience
Must be Physically Fit to be able to fulfil the role
Excellent written and verbal communication skills as well as customer service at all times
Loading bay and customer service experience
Must have an excellent command of English Language & Good IT Skills
Reliable, Responsible and Punctual
A friendly, professional, courteous, and outgoing character
To take pride in your appearance at all times, ensuring immaculate presentation
Flexible in the approach to daily duties and additional events when held on site.
First Aid qualification & a CCTV SIA Licence are desirable
Job Requirements: Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users.
Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative
Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
Physically fit to fulfil all parts of the role and able to lift and move items throughout the day
Confident in dealing with Contractors / Delivery Drivers
Confident in writing incident and shift reports
To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations ar e met, if not exceeded.
Have the IT skills and the ability to understand and use various systems
The role includes you to conduct the collection and movement of deliveries and post but can also include assisting the rest of the building with opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, Conducting emergency procedures.
Participate and contribute positively to the security team
Always respond to all incidents in a prompt and effective manner to safeguard the wellbeing of occupiers, visitors and assets of the customer ensuring that direction from line management is sought where appropriate.
Manage a polite and effective meet and greet service to all staff and visitors
Follow any such reasonable instruction as issued by Line Management.
Able to stand for extended periods of time.
Benefits:
Health care plan (HSF)
Perk Box (HSF) - discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailored Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded Worlds Happiest Workplace in 2025.
At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
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