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Customer support team lead: coach, escalation & strategy

London
Board Intelligence
Customer support
€50,000 a year
Posted: 23 March
Offer description

A dynamic technology and advisory firm in Greater London is seeking an experienced Support Team Leader to oversee daily operations and team performance. This role involves 50% operational delivery and leadership, focusing on managing customer ticket queues while coaching team members. Ideal candidates will have a strong background in a senior support role and excellent communication and organizational skills. The company offers great benefits including private pension schemes, health insurance, and more.
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