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Admissions Counselor - Full Time
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Position Details
Classification Details
FLSA Status Exempt
Position Information
Position Title Admissions Counselor - Full Time Position Type Staff Employee Group Administrative Time Status Full-Time Time Category Full Time (1560-2080 hours) Annual Hours 2080 # of Months 12 Hours Per Week 40 Work Dates
July 1 – June 30
Campus Main Campus (Grantham)
Position Description
Position Summary
The Admissions Counselor serves as a front-line representative of Messiah University, guiding students and families through the admissions process with care and expertise. This role combines relational engagement, strategic territory management, and event support to meet institutional enrollment goals. Each counselor manages a defined geographic territory and contributes to a collaborative, mission-driven team that advances the University’s strategic enrollment objectives and supports the growth and diversity of the undergraduate student body.
* Due to significant travel to college fairs, high schools and interaction with the general public, this position strongly recommends that the candidate be fully vaccinated against the flu and COVID-19 prior to the start of the position.
Education Required
Bachelor’s degree
Preferred Required
Education Preferred Experience Required
None
Experience Preferred
* Experience in college admissions, student mentoring, or other student-facing roles
* Bilingual proficiency (English/Spanish)
Skills, Characteristics Required For Position
Communication & Relationship-Building
* Strong written and verbal communication skills
* Ability to build rapport with prospective students, families, school counselors, and community partners
* Skilled in adapting messaging for different platforms, including in-person, phone, email, text, and live chat
* Culturally responsive approach to engaging with individuals from diverse backgrounds
* Demonstrates personal integrity and cultural intelligence in all student and professional interactions
* Embodies the mission of Messiah University through welcoming, informed, and faith-integrated communication
Strategic Thinking & Initiative
* Demonstrated ability to manage a recruitment territory using data-informed strategies
* Self-starter with a high level of initiative and independence, especially when traveling or managing projects remotely
* Resourceful and solution-oriented when facing challenges or ambiguity
* Aligns recruitment practices with departmental and university strategic goals
* Exhibits dependability and leadership in support of long-term enrollment outcomes
Organization & Time Management
* Strong organizational skills with the ability to manage multiple priorities simultaneously
* Attention to detail and accuracy in communication, recordkeeping, and follow-up
* Ability to thrive in a fast-paced environment with time-sensitive responsibilities
* Maintains regular, reliable attendance and consistent accountability to assigned responsibilities
Collaboration & Teamwork
* Committed to a team-based, mission-driven work culture
* Willingness to collaborate across departments and contribute to shared enrollment goals
* Receptive to feedback and committed to continuous learning and improvement
* Actively contributes to a team culture that reflects Messiah’s shared Christian values
* Demonstrates professionalism and a commitment to excellence in both independent and group settings
Technology & Data Management
* Proficiency in standard office software and communication platforms (e.g., Office 365, Zoom)
* Experience with or willingness to learn Slate CRM system
* Ability to use data and technology to support strategic outreach and territory planning
* Practices proactive and effective digital communication with prospective students and stakeholders
* Maintains confidentiality and accuracy in all data management practices
Special Working Conditions
* Significant travel within an assigned recruitment territory
* Valid driver’s license required
* Frequent evening and occasional weekend work is expected
* Recommended: up-to-date vaccination against flu and COVID-19 due to public-facing travel responsibilities
Driving Requirements
N/A
Duties
Essential Employee N/A Primary Duties
Student Recruitment & Relationship Management
* Serve as the primary point of contact for prospective students within an assigned geographic territory
* Build strong relationships with prospective students and their families through in-person, phone, text, email, and live chat communication
* Represent the University at high schools, college fairs, conventions, and community-based events
* Develop connections with high school counselors, pastors, community leaders, alumni, and other influencers
* Model Christian hospitality and provide a welcoming experience to all students and families
Territory Management & Application Review
* Develop and implement a territory strategy informed by data, trends, and institutional priorities
* Manage the full admissions funnel for assigned territory—from inquiry through matriculation
* Review and evaluate applications and submit admissions recommendations in accordance with University guidelines
* Track student progress through the enrollment pipeline and communicate consistently and professionally with students and families
* Ensure alignment of recruitment activity with broader enrollment strategies and goals
Campus Engagement & Event Coordination
* Lead group visits, presentations, and information sessions for prospective students and guests
* Participate in the planning and execution of admissions events, including open houses, visit days, and virtual engagements
* Collaborate with campus partners to ensure a welcoming and personalized visit experience
* Maintain a high standard of professionalism and faith integration in all campus-facing engagements
Financial Aid Communication & Support
* Help students and families understand financial aid packages, scholarship opportunities, and payment plan options
* Serve as a liaison between prospective families and Student Financial Services, ensuring clear and timely information is provided
* Empower students to make informed college decisions by providing clear explanations of affordability, cost of attendance, and financial planning tools
CRM & Administrative Operations
* Use Slate CRM to track prospective student engagement, manage communications, and document recruitment activities
* Maintain timely, accurate, and professional communication with all prospective students and stakeholders
* Contribute to any other projects and committees that support admissions and University-wide initiatives as required.
* Uphold University data practices with integrity and accountability
Secondary Duties
Other duties as assigned.
Supervises: # of Administrative 0 Supervises: # of Staff 0 Supervises: # of Student 1 Posting Date 07/25/2025 Open Until Filled Yes Application Deadline Diversity
Messiah University’s commitment to diversity and inclusive excellence draws inspiration from its mission “to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society.” The university has pursued this vision through a strategic planning process that encourages diversity through employee and student composition, campus climate, and an educational program that seeks to equip and enable educators and students to embrace diversity. Candidates should clearly articulate why diversity and inclusive excellence matter to them as persons of faith as well as in their profession. Candidates will speak to how as a potential employee, they will contribute to the advancement of this vision through their teaching-learning, research, institutional service, and public engagement.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
* Cover Letter/Letter of Interest
* Resume
Optional Documents
Human Resources: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-5300
Student Employment: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-1800 x.2900 #J-18808-Ljbffr