We are seeking an experienced and forward-thinking Revenues Operations Manager to join our proactive Revenues & Benefits service. This is a fantastic opportunity for a senior professional with strong expertise in Council Tax, Business Rates and service leadership to influence strategic direction, enhance performance, and drive high-quality operational delivery. In this role, you will provide strategic and operational leadership across Council Tax, Business Rates and Inspections, ensuring effective billing, recovery, income maximisation and compliance with statutory requirements. You will work closely with senior officers, internal partners and external agencies to support continuous improvement, service resilience and customer-focused outcomes. Key Responsibilities * Lead the strategic direction of Council Tax, Business Rates and Inspections, ensuring policies, legislation and procedures are applied effectively and reviewed regularly. * Oversee service performance, ensuring strong collection rates and accurate, timely statutory returns. * Act as the council’s subject matter expert for Council Tax and Business Rates, ensuring high-quality account administration and income maximisation. * Work closely with the Valuation Office Agency, Enforcement Agents and internal teams to support accurate billing, recovery, and tax base growth. * Provide expert advice on legislation, casework and operational risks to inform deci...