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End user support analyst - laptop swaps - cardiff

Cardiff
Crimson
Support analyst
Posted: 29 November
Offer description

End User Support Analyst - Laptop Swaps - Cardiff (Onsite Fulltime)

Inside IR35 - £290 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed.

Shifts will be 8AM-4PM or 10AM-6PM.

30 Working days!!!

Onsite 5 days per week due to the nature of the contract.

Key Skills & Responsibilities.

* We are seeking an End User Support Analyst to manage high volume laptop swaps.
* Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment
* Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server
* Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi.
* Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS.
* Competent in deployment, updating, and remediation of Microsoft Office suites.
* Enterprise-level Mobile Device Management using MobileIron: device enrolment,
* queries and resolutions.
* Excellent communication skills - verbal, written and presentation
* Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support

Interested!?! Please send your up...

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