The open-source notification framework for developers and product teams.
We build the only fully extensible notifications infrastructure platform that empowers developers and product teams to create captivating notification experiences.
About Novu
Novu is the open-source notification infrastructure for developers - built to make product-to-user communication simple, scalable, and delightful. We’re a fully remote, global team of passionate individuals helping companies of all sizes, from indie builders to enterprises, deliver meaningful notifications.
We believe in trust, transparency, and a strong remote culture. You can explore how we work in our public handbook .
About the Role
The Commercial Associate will be a driving force behind Novu’s GTM growth, working across demand generation, sales, and early customer support. You will help build the GTM engine from the ground up: identifying and engaging prospective customers, shaping our messaging, managing pipeline, and supporting deals from first touch through early adoption.
This is a hands-on, high-ownership role designed for ambitious, technical self-starters who want to learn every part of the commercial side of an open-source developer platform.
What You’ll Do
* Research and prioritize target segments, accounts, and personas, then run outbound campaigns to generate qualified opportunities.
* Qualify inbound and outbound leads through thoughtful discovery, building and maintaining a healthy, well-documented pipeline.
* Support and, over time, own deals from first touch through close, including preparing materials and keeping our CRM accurate and up to date.
* Help onboard and support early customers, ensuring smooth implementations and capturing feedback for Product and Engineering to refine our GTM strategy.
You Must Have
* A strong track record of top performance in demanding environments (e.g. engineering, banking, consulting, competitive sports, or a sales team).
* Entrepreneurial mindset: motivated to help build a business, comfortable with ambiguity, and willing to roll up your sleeves on any task.
* Technical aptitude: coding and engineering knowledge, plus genuine curiosity about developer workflows, open-source, and infrastructure products.
* Exceptional learning velocity: you actively seek feedback, self-reflect, and push yourself to grow your commercial and technical skills.
Nice to Have
* Exposure to B2B SaaS, developer tools, or open-source communities.
* Prior experience in any GTM role (SDR/BDR, sales, CS, RevOps, consulting), especially in early-stage startups.
Why Join Novu
* 100% remote team with flexible work hours.
* Transparent culture built on trust, ownership, and async-first collaboration.
* Opportunity to work on a product loved by developers worldwide and used in mission-critical user communication.
* Small team, big impact — your work directly influences revenue growth and shapes how customers adopt Novu.
* Continuous learning, room for experimentation, and a clear path to grow into a more specialized Sales or Account Management role as the team scales.