Forklift Engineer
Overview
Join a fast‑paced team delivering maintenance and repair services for material handling equipment (MHE). The role focuses on on‑site service, fault diagnosis and repair of a broad range of equipment, including Li‑ion powered systems. Ideal candidates are technically skilled, customer‑focused and comfortable working independently at customer sites.
Key responsibilities
* Perform service, diagnosis and repair of MHE including counterbalance trucks, reach trucks, pallet trucks, order pickers and other warehouse equipment
* Safely work on and troubleshoot Li‑ion battery systems, including battery management systems and charging infrastructure
* Carry out preventative maintenance, safety inspections and documented repairs in line with manufacturer and company procedures
* Use diagnostic tools, schematics and test equipment to identify electrical and mechanical faults
* Complete accurate service reports, parts returns and job documentation in a timely manner
* Communicate clearly with customers on fault findings, required repairs and follow‑up actions
* Maintain service vehicle, tools and parts inventory; comply with health & safety and battery handling protocols
* Support on‑call rota and occasional emergency call‑outs as required
Skills and experience required
* Proven experience in servicing, diagnosing and repairing MHE equipment
* Practical experience working with Li‑ion powered (understanding of Li‑ion battery safety and charging systems) and hydraulic equipment
* Strong electrical and mechanical fault‑finding skills
* Comfortable using digital diagnostic tools and reading wiring diagrams and schematics
* Excellent customer service and communication skills
* Full UK driving licence and willingness to travel to customer sites
* Able to work independently, manage workload and prioritise tasks effectively
Desirable qualifications
* Relevant technical qualification (e.g. NVQ, City & Guilds, equivalent) in electrical/electronic or mechanical engineering
* Manufacturer training or certifications for MHE and Li‑ion systems
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