Job Overview Are you passionate about supporting learning and information services? We are looking for an enthusiastic, self motivated and organised Library Assistant to join our team. This is an exciting opportunity to work in a dynamic environment where you will play a key role in delivering and promoting high-quality library and knowledge services to staff and students. What You’ll Do Provide front-line support to library users, including answering enquiries and assisting with resources. Assisting with the document delivery service Dealing with overdue stock Assist with administrative tasks and contribute to the smooth running of the library. What We’re Looking For Excellent customer service and communication skills. Strong organisational skills and attention to detail. Ability to work independently and as part of a team. Strong IT skills and willingness to learn library systems. Previous experience in a library or customer service environment is desirable but not essential. Main duties of the job To carry out varied library tasks such as maintaining stock control; promoting the library’s services, resources and facilities; assisting with the document delivery service; dealing with overdue stock; checking new books in and monitoring open orders; processing new books on arrival and staffing the enquiry desk and attending to users. Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Detailed Job Description And Main Responsibilities For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy. Person specification Qualifications Essential criteria GCSE (or equivalent) in English and Maths City & Guilds or NVQ3 in Library and Information Studies, or equivalent experience Desirable criteria Formal basic computer qualification – eg CLAIT, ECDL or Microsoft Academy Experience Essential criteria Admin Experience IT Experience Customer care Experience Library Experience NHS Experience Skills Essential criteria Strong Interpersonal and communication skills Strong team-working skills Strong Admin and organisational skills Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities. Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first. We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services. We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations. Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care. Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together. Apply online now