Location : Based out of Client Site in Eccles About the Job The role of General Maintenance Manager is to proactively assist the Development Manager in the smooth and efficient management of the building, occupation of rooms for residents, and carry out ad-hoc & planned repairs and maintenance of the building and residential units. The General Maintenance Manager will assist the Development Manager in ensuring LSH Residential’s standards of building management are applied to the communal areas, the fabric of the building and the designated rooms for occupancy. The General Maintenance Manager will work closely with the Development Manager, along with regular and ad hoc maintenance contractors attending site, reporting all issues directly to the Development Manager. To provide a proactive service in respect of Development Management, working closely with the Development Manager, LSH Residential Property Manager, Regional Head of Residential Property Management and the wider Property Management Team. To ensure the highest level of compliance in respect of Fire, Health and Safety and Statutory Legislation at the development. The ideal candidate will be proficient with all hardware tools and appliances for carryout out cleaning, maintenance, repairs and decorating, e.g. hammer, screwdriver, carpet cleaner, etc. Key Responsibilities Summary Property maintenance, inspections and reports Planned repairs Ad hoc repairs End of tenancy repairs Minor emergency repairs Painting and decorating Booking access appointments with tenants Administration Managing contractors Details Functional Testing of Fire Safety Equipment (training will be provided) To carry out minor maintenance, repairs and handywork to communal areas and internal apartment areas as agreed and appropriately risk-assessed by the Development Manager To carry out inspections of the units, communal areas and car parks and report their findings to the Development Manager for remediation as necessary To carry out pre and post-tenancy apartment inspections and arrange or carry out minor repairs and refurbishment eg paint touch-ups as required Litter picking, plant watering and general tidying of the communal areas as required To ensure refuse collections schedules are adhered to and managed Arrange provision of additional items (signs, lights etc) required as instructed by the Development Manager Other reasonable tasks as instructed by the Development Manager from time to time Undertake routine fire door inspections to communal fire doors in managed blocks under 18m, subject to passing the BRE Fire Door Course. Arrange testing of lifting equipment and abseiling points Arrange lightning conductor inspection A basic knowledge and proficiency in the use of computer applications such as word processing, excel spreadsheets and database management is required. To provide cover for the Development Manager’s periods of annual leave or sickness absence, responding to Tenant’s queries or requests by reference to the appropriate LSH Residential Property Manager To attend meetings with the Development Manager, the LSH Residential Property Manager with responsibility for the Development, Regional Head of Residential Property Management and the wider Property Management Team as required To be conversant with the Fixflo and Datastation systems (training will be given) and to record small works instructed and actioned. To be responsible for ensuring appropriate compliance documentation is kept up to date on the systems As instructed by the Development Manager, to circulate correspondence to Residents regarding Health/Safety, Fire Regulations, parking etc The General Maintenance Manager will obtain approval from the Development Manager for any proposed Client costs To meet with contractors to ensure the conditions of their works orders are adhered to and inspect works after they have been carried out To liaise with out of hours emergency repair service if required To advise the Development Manager or relevant Administrator of any new contractors to ensure they are included in the Safe Contractor / Approved Contractors’ Database To report to the Development Manager promptly any concerns regarding contractors’ performance and / or behaviour Undertake all duties usually associated with PRS property management, in accordance with agreed company procedures, the management agreements and the legal documentation in place. To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Branch Manager Be courteous and professional in all dealing with clients, customers, contractors and the general public Always be punctual and ensure that you are dressed in accordance with the Dress Code Be an active team member; motivating and encouraging development of any assistants working with you in the management of your portfolio Demonstrate good attention to detail by regularly producing carefully prepared, accurate work Use thorough and effective data gathering techniques in all aspects of your work We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.